Mill Lodge

Mill Lodge is a home care agency in Norwich, Norfolk (NR8 6UR).

About Mill Lodge

We are Mill Lodge, a home care agency supporting adults in Norwich and across Norfolk. We provide care in people's own homes, at the times and to the extent that genuinely suits them. We support older people and people living with dementia, adults with learning disabilities or autism, people living with mental health conditions, people with physical disabilities, people with a visual or hearing impairment, and younger adults who want help to live independently. Across a county with a good deal of countryside as well as a city, we plan our rounds carefully so that rural visits are as dependable as those in Norwich. The starting point is always a proper conversation about what someone wants from us, what they would rather keep doing for themselves and what would make the biggest difference to their week. From there the plan is written with the person, and changed when their circumstances change rather than at some fixed date on a form. We have not yet received an overall rating from the Care Quality Commission. That being so, we would encourage you to test us with practical questions: how we recruit and train our staff, what happens when someone is delayed, who you can reach in the evening or at the weekend. Please contact us if you would like to discuss support at home in Norfolk.

Care provided at Mill Lodge

Read the full inspection report on the CQC website.

Common questions about Mill Lodge

Where is Mill Lodge located?

Mill Lodge is a home care agency based in Norwich, Norfolk (NR8 6UR), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Mill Lodge provide?

Mill Lodge is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Mill Lodge provide dementia care?

Yes. Mill Lodge supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Mill Lodge

Can they support someone living with dementia at home?

Yes. Yes. Mill Lodge is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Mill Lodge covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Mill Lodge has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Mill Lodge. Actual fees depend on the room, the level of care and how it is funded.

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