Insignia Healthcare Group

Insignia Healthcare Group is a home care agency in Norwich, Norfolk (NR7 8SQ). It holds a CQC rating of Good.

About Insignia Healthcare Group

We at Insignia Healthcare Group are proud to provide compassionate home care across Norwich and the wider Norfolk area, supporting people to live safely, comfortably and independently in the place they know best: their own home. Operating throughout the NR postcode region, our team travels to residents across Norwich and its surrounding villages, bringing personalised support directly to the doorsteps of those who need it. By delivering care within familiar surroundings, we help the people we support maintain the routines, memories and comforts that make a house feel like home, whilst also offering families the reassurance that skilled help is always close at hand. Our care is broad in scope and tailored in delivery. We specialise in older person care and dementia care, offering gentle, patient support for those living with memory loss and age related conditions. For adults with a learning disability or autism, we focus on enabling independence, choice and daily wellbeing, working alongside each person to understand what truly matters to them. We also support younger adults, people living with mental health needs, physical disabilities and those with visual or hearing impairments, adapting our approach so that communication, dignity and comfort remain at the heart of every visit. In practice, this means our care can range from a short daily call to help with medication, personal care or meal preparation, through to more comprehensive support for complex needs. Families often tell us that the greatest gift of home care is peace of mind, knowing a familiar, trained face will arrive to help a loved one begin or end their day with warmth and respect. We work closely with relatives, keeping lines of communication open so that everyone involved feels informed, included and supported. We are pleased to hold an overall rating of Good from the Care Quality Commission, with Good ratings achieved across all five key areas: safe, effective, caring, responsive and well led. This independent recognition reflects our ongoing commitment to safe practice, thoughtful care planning, kindness in every interaction, responsiveness to changing needs and strong, values driven leadership. For families weighing up the difficult decision of arranging care, this rating offers an important layer of external reassurance. Choosing home care is a deeply personal step, and we understand that families often approach it with a mixture of hope and worry. If you are exploring options for a loved one in Norwich or the surrounding Norfolk communities, we warmly invite you to get in touch. Our team will take the time to listen, answer your questions and help you understand how a bespoke package of home care could support your family, gently, respectfully and at a pace that feels right for you.

Care provided at Insignia Healthcare Group

Read the full inspection report on the CQC website.

Common questions about Insignia Healthcare Group

Where is Insignia Healthcare Group located?

Insignia Healthcare Group is a home care agency based in Norwich, Norfolk (NR7 8SQ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Insignia Healthcare Group provide?

Insignia Healthcare Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Insignia Healthcare Group's CQC rating?

Insignia Healthcare Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 October 2017. You can read the full CQC report from the link on this page.

Does Insignia Healthcare Group provide dementia care?

Yes. Insignia Healthcare Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Insignia Healthcare Group

Can they support someone living with dementia at home?

Yes. Yes. Insignia Healthcare Group is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Insignia Healthcare Group covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Insignia Healthcare Group has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Insignia Healthcare Group. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in Norwich

Browse all home care in Norwich.