Home Instead
Home Instead is a home care agency in Norwich, Norfolk (NR6 6AQ). It holds a CQC rating of Good.
About Home Instead
We at Home Instead are proud to provide compassionate home care across Norwich and the wider Norfolk area, supporting people to live well and independently in the place they know best: their own home. Operating throughout the NR postcode area, our team brings care directly to residents across Norwich and its surrounding communities. By delivering support within familiar surroundings, we help the people we care for maintain their cherished routines, stay connected to their neighbourhoods, and continue enjoying the comforts of home. For families, knowing that thoughtful, personalised care is being delivered right at their loved one's doorstep offers genuine peace of mind. Our care is shaped around the individual, and we welcome people from a wide range of backgrounds and circumstances. We specialise in older person care and home care, and we also have considerable experience supporting adults living with dementia, mental health needs, learning disabilities and autism, physical disabilities, and visual or hearing impairments. Alongside this, we provide thoughtful support for younger adults, people managing eating disorders, and those recovering from alcohol or drug misuse. In practice, this means we take the time to understand each person's preferences, history, and goals, then build a care plan that respects who they are. Whether that involves gentle companionship, help with daily routines, specialist dementia support, or assistance that promotes greater independence, our approach is always centred on the individual and the family around them. We are pleased to hold an overall rating of Good from the Care Quality Commission, with Good ratings achieved across all five domains: safe, effective, caring, responsive, and well led. For families, this independent assurance reflects what we strive for every day, namely care that is dependable, kind, and delivered to a consistently high standard. Choosing care for someone you love is one of life's most significant decisions, and we understand the questions and emotions that come with it. If you are exploring home care in Norwich for yourself or a family member, we warmly invite you to get in touch. We would be delighted to listen, answer your questions, and help you consider whether our support might be the right fit for your family's needs.
Care provided at Home Instead
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 15 May 2019
Read the full inspection report on the CQC website.
Common questions about Home Instead
Where is Home Instead located?
Home Instead is a home care agency based in Norwich, Norfolk (NR6 6AQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Home Instead provide?
Home Instead is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Home Instead's CQC rating?
Home Instead is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 May 2019. You can read the full CQC report from the link on this page.
Does Home Instead provide dementia care?
Yes. Home Instead supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Home Instead
Can they support someone living with dementia at home?
Yes. Yes. Home Instead is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Home Instead covers roughly 10 miles from Norwich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Home Instead has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Home Instead. Actual fees depend on the room, the level of care and how it is funded.
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