Gentle Folk Community Care

Gentle Folk Community Care is a home care agency in Norwich, Norfolk (NR16 2HE). It holds a CQC rating of Good.
About Gentle Folk Community Care
Gentle Folk Community Care provides care and support to people in their own homes in Norwich and across Norfolk. We work with older people, younger adults, people living with dementia, people with physical disabilities and people with sight or hearing loss. Most people who come to us want to stay where they are. In their own house, with their own things around them and their own way of doing the day, helped just enough to make that safe. Our job is to provide that help without taking over somebody's household. We start with a visit and a proper conversation about what has actually become difficult, which is often not what families assume. Sometimes it is washing and dressing, sometimes medication or meals, sometimes getting out to an appointment, and quite often it is simply that the house has become very quiet. The plan follows from that conversation and is revised as needs change. We keep the team around each person small, because being helped by somebody who already knows you is most of what makes home care work. For people living with dementia and for anyone who cannot see well, a familiar voice at the door counts for a great deal. Norfolk is a large rural county and rotas that look neat on paper often leave people waiting, so we build ours around real distances. Our most recent overall rating from the Care Quality Commission is good. Please call us if you would like to talk things over.
Care provided at Gentle Folk Community Care
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 15 October 2025
Read the full inspection report on the CQC website.
Common questions about Gentle Folk Community Care
Where is Gentle Folk Community Care located?
Gentle Folk Community Care is a home care agency based in Norwich, Norfolk (NR16 2HE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Gentle Folk Community Care provide?
Gentle Folk Community Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Gentle Folk Community Care's CQC rating?
Gentle Folk Community Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 October 2025. You can read the full CQC report from the link on this page.
Does Gentle Folk Community Care provide dementia care?
Yes. Gentle Folk Community Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Gentle Folk Community Care
Can they support someone living with dementia at home?
Yes. Yes. Gentle Folk Community Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Gentle Folk Community Care covers roughly 10 miles from Norwich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Gentle Folk Community Care has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Gentle Folk Community Care. Actual fees depend on the room, the level of care and how it is funded.
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