Extra Hands of Heacham Limited - Broadland Office
Extra Hands of Heacham Limited - Broadland Office is a home care agency in Norwich, Norfolk (NR10 3JU). It holds a CQC rating of Requires Improvement.
About Extra Hands of Heacham Limited - Broadland Office
We are Extra Hands of Heacham, working from our Broadland base to support people in their own homes across Norwich and the surrounding parts of Norfolk. Our work covers a wide span. We visit older people who need help to start and end the day, people living with dementia, adults with a learning disability and autistic adults, people managing mental ill health, people with a physical disability, and people with sight or hearing loss. We also support adults living with an eating disorder and adults affected by alcohol or drug use, and we work with younger adults as well as older ones. Support is planned with the person in their own home before anything starts, and it covers what they want help with and what they would rather keep doing themselves. We work alongside GPs, community teams and social workers so that our visits fit with everything else going on, and we keep the same carers with the same households wherever the rota allows. We should be straightforward with you about inspection. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather you heard that from us. If you are considering us for yourself or a relative, ask us what the inspectors found, what we have changed since and how we are checking that it has stuck. Ask about timekeeping, about training, and about who you reach out of hours. Those are fair questions and we will answer them plainly.
Care provided at Extra Hands of Heacham Limited - Broadland Office
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 12 June 2021
Read the full inspection report on the CQC website.
Common questions about Extra Hands of Heacham Limited - Broadland Office
Where is Extra Hands of Heacham Limited - Broadland Office located?
Extra Hands of Heacham Limited - Broadland Office is a home care agency based in Norwich, Norfolk (NR10 3JU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Extra Hands of Heacham Limited - Broadland Office provide?
Extra Hands of Heacham Limited - Broadland Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Extra Hands of Heacham Limited - Broadland Office's CQC rating?
Extra Hands of Heacham Limited - Broadland Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 June 2021. You can read the full CQC report from the link on this page.
Does Extra Hands of Heacham Limited - Broadland Office provide dementia care?
Yes. Extra Hands of Heacham Limited - Broadland Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Extra Hands of Heacham Limited - Broadland Office
Can they support someone living with dementia at home?
Yes. Yes. Extra Hands of Heacham Limited - Broadland Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Extra Hands of Heacham Limited - Broadland Office covers roughly 10 miles from Norwich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Extra Hands of Heacham Limited - Broadland Office has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Extra Hands of Heacham Limited - Broadland Office. Actual fees depend on the room, the level of care and how it is funded.
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