Errand Plus and Personal Services
Errand Plus and Personal Services is a home care agency in Norwich, Norfolk (NR3 2AW).
About Errand Plus and Personal Services
We at Errand Plus and Personal Services are proud to offer compassionate home care across Norwich and the wider Norfolk area, supporting people to live well and independently in the place they know best: their own home. Based in the NR postcode area, our team works throughout the local community, bringing personalised support directly to residents across Norwich and its surrounding neighbourhoods. By delivering care in familiar surroundings, we help the people we support maintain their daily routines, treasured possessions, and connections with friends, family, and the community they love. Home care offers a wonderful alternative to residential settings, allowing individuals to retain their independence whilst receiving the practical and emotional support they need. Our care is shaped around the unique needs of every person we visit. We specialise in older person care and dementia care, providing patient, understanding support for those navigating memory loss or age related conditions. For families, this means knowing that a trusted carer is on hand to assist with daily living, personal care, medication prompts, and companionship, easing the worry that often comes with caring for a loved one from a distance. We also offer dedicated support for younger adults, including those living with learning disabilities, autism, mental health needs, and physical disabilities. Our approach is person centred, focusing on building genuine relationships and empowering each individual to live the life they choose. Whether that involves help with everyday tasks, encouragement to pursue hobbies and interests, or support to engage with the wider community, we tailor our care to fit around the person, never the other way round. In practice, this means families can feel reassured that their relative is being supported by a team that takes the time to listen, understand, and respond thoughtfully. We work closely with families, healthcare professionals, and other partners to ensure that care plans evolve as needs change, and that communication remains open and honest at every stage. Following our most recent CQC inspection in November 2024, we received Good ratings in the Effective and Caring domains, reflecting the warmth, kindness, and skill our team brings to every visit. Our inspectors identified areas for improvement in the Safe, Responsive, and Well-led domains, and we are wholeheartedly committed to acting on this feedback. We view honest reflection as an essential part of delivering quality care, and we are actively working to strengthen our practice across every area so that the people we support, and their families, can have complete confidence in us. If you are exploring home care options in Norwich for yourself or someone you love, we would be delighted to hear from you. Choosing the right support is a deeply personal decision, and we welcome the opportunity to listen to your story, answer your questions, and explain how our team can help. Please get in touch with Errand Plus and Personal Services to arrange a friendly, no obligation conversation about how we can support your family.
Care provided at Errand Plus and Personal Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 25 November 2024
Read the full inspection report on the CQC website.
Common questions about Errand Plus and Personal Services
Where is Errand Plus and Personal Services located?
Errand Plus and Personal Services is a home care agency based in Norwich, Norfolk (NR3 2AW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Errand Plus and Personal Services provide?
Errand Plus and Personal Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Errand Plus and Personal Services provide dementia care?
Yes. Errand Plus and Personal Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Errand Plus and Personal Services
Can they support someone living with dementia at home?
Yes. Yes. Errand Plus and Personal Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Errand Plus and Personal Services covers roughly 10 miles from Norwich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Errand Plus and Personal Services has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Errand Plus and Personal Services. Actual fees depend on the room, the level of care and how it is funded.
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