Compkey Healthcare
Compkey Healthcare is a home care agency in Norwich, Norfolk (NR5 8TN). It holds a CQC rating of Requires Improvement.
About Compkey Healthcare
We at Compkey Healthcare are a dedicated home care agency supporting people across Norwich and the wider Norfolk area, bringing compassionate, personalised care directly into the place where our clients feel most comfortable: their own home. Operating throughout the NR postcode area, we understand that Norwich and its surrounding villages are home to a diverse community with equally diverse needs. Whether our clients live in a quiet suburban street, a rural cottage, or a town centre flat, we come to them, adapting our support to fit seamlessly into their daily routines and familiar surroundings. There is something profoundly reassuring about receiving care at home, surrounded by cherished belongings, family photographs, and the comforting rhythm of one's own environment, and we consider it a privilege to be welcomed into these personal spaces. Our team supports a broad range of people, and we take pride in the breadth of specialisms we offer. For older people and those living with dementia, we provide gentle, patient assistance that prioritises dignity, familiarity, and emotional wellbeing. For adults with learning disabilities or autism, we focus on encouraging independence, building trusting relationships, and supporting each person to live life on their own terms. We also support individuals managing mental health conditions, physical disabilities, and visual or hearing impairments, as well as younger adults who benefit from tailored, age appropriate care. In practice, this means our clients and their families can expect thoughtful support with personal care, medication, mobility, companionship, and the everyday tasks that help maintain independence and quality of life. For families, this breadth of expertise offers real peace of mind. Choosing home care is a deeply personal decision, and we recognise that relatives often carry the weight of that choice. Our approach is to work in genuine partnership with families, listening carefully, communicating openly, and adapting as needs evolve over time. In relation to our most recent CQC inspection, Compkey Healthcare received an overall rating of Requires Improvement. We were pleased that inspectors rated us Good for being Safe, Caring, and Responsive, reflecting the warmth, attentiveness, and reliability of the care our team provides day to day. The domains of Effective and Well led were identified as Requires Improvement, and we take that feedback seriously as an opportunity to strengthen our practice, sharpen our leadership, and ensure every aspect of what we do matches the quality of care our clients already experience. Transparency matters to us, and we believe families deserve a full and honest picture as they make their decision. If you are exploring home care options in Norwich for a loved one, we warmly invite you to get in touch. We would be glad to listen to your situation, answer your questions, and talk through how we might help. Choosing the right care is a journey, and we would be honoured to walk it with you.
Care provided at Compkey Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 9 April 2020
Read the full inspection report on the CQC website.
Common questions about Compkey Healthcare
Where is Compkey Healthcare located?
Compkey Healthcare is a home care agency based in Norwich, Norfolk (NR5 8TN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Compkey Healthcare provide?
Compkey Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Compkey Healthcare's CQC rating?
Compkey Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 9 April 2020. You can read the full CQC report from the link on this page.
Does Compkey Healthcare provide dementia care?
Yes. Compkey Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Compkey Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Compkey Healthcare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Compkey Healthcare Ltd covers roughly 10 miles from Norwich.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Compkey Healthcare Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Compkey Healthcare Ltd. Actual fees depend on the room, the level of care and how it is funded.
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