Caremark

Caremark is a home care agency in Norwich, Norfolk (NR5 9JR). It holds a CQC rating of Requires Improvement.

About Caremark

Caremark Norwich provides support at home to adults in Norwich and across Norfolk. The people we work with include older people who need help to stay in their own houses, adults living with dementia, people with a learning disability, autistic adults, people living with mental health conditions, people with physical disabilities, people with a visual or hearing impairment and younger adults who need support to live independently. Supporting that range means there is no standard package. What an older person needs first thing in the morning has very little in common with what an autistic adult running their own household wants from us, and we assess properly, agree the support with the person, and change it when their circumstances change. Working across a city and a large rural county means distances are real and public transport is thin. People can become isolated here long before they become unwell, so getting somebody out and keeping them connected is often as valuable as any practical task. The work covers personal care, support and prompting with medication, meals, household tasks, shopping and help to get out and about. We aim to send the same small group of carers to each person and to arrive when we said we would. If you are arranging care at home locally, please get in touch.

Care provided at Caremark

Read the full inspection report on the CQC website.

Common questions about Caremark

Where is Caremark located?

Caremark is a home care agency based in Norwich, Norfolk (NR5 9JR), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Caremark provide?

Caremark is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Caremark's CQC rating?

Caremark is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 17 November 2023. You can read the full CQC report from the link on this page.

Does Caremark provide dementia care?

Yes. Caremark supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Caremark

Can they support someone living with dementia at home?

Yes. Yes. Caremark Norwich is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Caremark Norwich covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Caremark Norwich has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Caremark Norwich. Actual fees depend on the room, the level of care and how it is funded.

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