ACT Centre

ACT Centre is a home care agency in Norwich, Norfolk (NR11 6YA).

About ACT Centre

We are the ACT Centre, providing care and support to adults in their own homes in Norwich and the surrounding part of Norfolk. We support people living with dementia, people living with mental health conditions, people with physical disabilities, and younger adults who need help with daily life. Depending on the person, that might mean personal care, support with medication, meals, housework and shopping, help getting out to appointments or groups, or reliable company at a set time each day. Because we are guests in somebody's home, they set the terms. We ask how things are usually done and we do them that way rather than arriving with a system of our own. We agree the times that suit and we keep to them, since a late call is no small matter when somebody is waiting to get up or needs their tablets. Wherever we can we send the same small group of workers. We have not yet received an overall rating from the Care Quality Commission. Until we have, please ask us direct questions about how we recruit, train and supervise our staff, and who you can reach out of hours. We would rather be judged on clear answers than on claims made here.

Care provided at ACT Centre

Read the full inspection report on the CQC website.

Common questions about ACT Centre

Where is ACT Centre located?

ACT Centre is a home care agency based in Norwich, Norfolk (NR11 6YA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does ACT Centre provide?

ACT Centre is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does ACT Centre provide dementia care?

Yes. ACT Centre supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about ACT Centre

Can they support someone living with dementia at home?

Yes. Yes. ACT Centre is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. ACT Centre covers roughly 10 miles from Norwich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

ACT Centre has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from ACT Centre. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in Norwich

Browse all home care in Norwich.