Extra Care Home Services
Extra Care Home Services is a home care agency in North Walsham, Norfolk (NR28 9JH). It holds a CQC rating of Outstanding.
About Extra Care Home Services
We at Extra Care Home are proud to provide compassionate home care across North Walsham and the surrounding Norfolk communities, supporting people to live well in the place they know best: their own home. Based in the heart of North Walsham within the NR postcode area, our team is rooted in the local community we serve. Rather than asking individuals to adjust to an unfamiliar environment, we bring thoughtful, person centred support directly to people's doorsteps, allowing them to remain surrounded by their own memories, routines, and the comforts of familiar surroundings throughout the East of England. Our care reaches a wide range of individuals with very different needs. We support older people who value their independence, including those living with dementia, where consistency, patience, and a gentle approach can make all the difference to daily life. We also assist adults with learning disabilities and autism, helping them to build confidence in their routines and pursue the things that matter to them. For people experiencing mental health challenges, eating disorders, or recovering from alcohol or drug misuse, we offer a respectful and non judgemental approach, recognising that everyone's journey is unique. We extend the same care and attention to younger adults, individuals living with physical disabilities, and those with visual or hearing impairments, tailoring our support to fit each person's lifestyle rather than expecting them to fit ours. In practice, this means our team takes the time to truly understand what good care looks like for every individual we visit, whether that involves help with personal care, support around the home, companionship, or more specialised assistance. For families, it means peace of mind knowing that a familiar, trusted team is helping their loved one to live safely, comfortably, and with dignity. We are deeply proud to have been rated Outstanding overall by the Care Quality Commission, with Outstanding ratings in the Caring, Responsive, and Well led categories, alongside Good ratings for Safe and Effective. This recognition, awarded following inspection, reflects the genuine warmth our team brings to every visit and the high standards we hold ourselves to. An Outstanding rating is the highest award the CQC can give, and it reassures families that the care being delivered is not simply meeting expectations but going above and beyond them. If you are exploring home care options for yourself or someone you love in North Walsham or the wider Norfolk area, we would be delighted to hear from you. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you understand how we might be able to support your family during this important time.
Care provided at Extra Care Home Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 17 December 2019
Read the full inspection report on the CQC website.
Common questions about Extra Care Home Services
Where is Extra Care Home Services located?
Extra Care Home Services is a home care agency based in North Walsham, Norfolk (NR28 9JH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Extra Care Home Services provide?
Extra Care Home Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Extra Care Home Services's CQC rating?
Extra Care Home Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 17 December 2019. You can read the full CQC report from the link on this page.
Does Extra Care Home Services provide dementia care?
Yes. Extra Care Home Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Extra Care Home Services
Can they support someone living with dementia at home?
Yes. Yes. Extra Care Home Services Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Extra Care Home Services Ltd covers roughly 10 miles from North Walsham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Extra Care Home Services Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Extra Care Home Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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