Fortress Care Services
Fortress Care Services is a home care agency in Kings Lynn, Norfolk (PE33 0TD). It holds a CQC rating of Requires Improvement.
About Fortress Care Services
Here at Fortress Care, we provide home care support to people living in Kings Lynn and the surrounding areas of Norfolk. Our aim is straightforward: to help people live as independently and comfortably as possible in their own homes, on their own terms. We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, learning disabilities, autism, physical disabilities, visual or hearing impairments, and eating disorders. We understand that every person who comes to us has a different story, different needs, and different expectations of care, and we take time to understand what genuinely matters to each individual before we put anything in place. We know that our most recent CQC inspection rated us as requiring improvement, and we want to be open about that. We have taken that feedback seriously and have been working hard to make the changes needed across our practice. That process is ongoing, and we believe in being honest with the people who trust us with their care and with their families. What we can say is that the people working within Fortress Care genuinely care about the individuals they support. The relationships built between our care workers and the people they visit are at the heart of what we do. We try to recruit people who are thoughtful, reliable, and kind, and we support them to develop so that the standard of care we provide continues to improve. If you are looking for home care support for yourself or someone close to you in the Kings Lynn area, we would welcome the chance to have an honest conversation about how we might be able to help. We are here to listen first, and to work with you to find an approach that truly fits.
Care provided at Fortress Care Services
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 11 May 2022
Read the full inspection report on the CQC website.
Common questions about Fortress Care Services
Where is Fortress Care Services located?
Fortress Care Services is a home care agency based in Kings Lynn, Norfolk (PE33 0TD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Fortress Care Services provide?
Fortress Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Fortress Care Services's CQC rating?
Fortress Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 11 May 2022. You can read the full CQC report from the link on this page.
Does Fortress Care Services provide dementia care?
Yes. Fortress Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Fortress Care Services
Can they support someone living with dementia at home?
Yes. Yes. Fortress Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Fortress Care Services covers roughly 10 miles from Kings Lynn.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Fortress Care Services has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Fortress Care Services. Actual fees depend on the room, the level of care and how it is funded.
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