NCC First Support - Eastern

NCC First Support - Eastern is a home care agency in Great Yarmouth, Norfolk (NR30 1BU). It holds a CQC rating of Good.

About NCC First Support - Eastern

We provide care and support to people in their own homes in Great Yarmouth and the eastern part of Norfolk. The people we work with are older people, younger adults and people with physical disabilities who want to carry on living at home. Our work is practical and it is judged on reliability. Arriving when we said we would, staying for the time we agreed, knowing the person we are visiting and doing what they want done rather than what is quickest. That is the whole job, and it is harder to do consistently than it sounds. Support is agreed with each person in their own home, with family or an advocate involved whenever they want that, and covers personal care, help with medication, meals and drinks, housework, laundry, shopping, getting to appointments and company for people who are on their own most of the week. Where somebody has a physical disability we look closely at equipment, transfers and how the home is set up, and we make sure the people visiting are trained for what is needed. We review support when circumstances change rather than at fixed intervals, and we would much rather hear early that something is not working. Our most recent overall rating from the Care Quality Commission is good. If you would like to talk about support in the Great Yarmouth area, please give us a call and we will arrange to visit.

Care provided at NCC First Support - Eastern

Read the full inspection report on the CQC website.

Common questions about NCC First Support - Eastern

Where is NCC First Support - Eastern located?

NCC First Support - Eastern is a home care agency based in Great Yarmouth, Norfolk (NR30 1BU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does NCC First Support - Eastern provide?

NCC First Support - Eastern is registered to provide care in people’s own homes, with support that includes Older person care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is NCC First Support - Eastern's CQC rating?

NCC First Support - Eastern is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 March 2025. You can read the full CQC report from the link on this page.

Questions families ask about NCC First Support - Eastern

Can they support someone living with dementia at home?

No. NCC First Support - Eastern does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. NCC First Support - Eastern covers roughly 10 miles from Great Yarmouth.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

NCC First Support - Eastern has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from NCC First Support - Eastern. Actual fees depend on the room, the level of care and how it is funded.

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