Helping Hands North

Helping Hands North is a home care agency in Fakenham, Norfolk (NR21 9AP). It holds a CQC rating of Good.

About Helping Hands North

Helping Hands North Norfolk supports people in their own homes in Fakenham and across the surrounding countryside. We work with older people and with younger adults, and our experience covers dementia, physical disabilities, and sight and hearing loss. Support is worked out at home with the person and whoever they want present. For some it is a single morning call to help with washing, dressing and medication. For others it is several visits a day, with meals, company, help around the house and support to get out and about. The plan is agreed together and changes as life changes rather than when a review falls due. In a scattered rural area the things that make care at home work are unglamorous. Rounds have to be planned so carers are not racing between villages. Visits have to be long enough to be worth having. The same faces need to come back, because having to explain your own household to a stranger every week wears somebody down. We keep our patch tight so those are realistic rather than aspirational. Where somebody is living with dementia we pay close attention to timing and familiarity. Where there is a physical disability or sensory loss we think about equipment, lighting, contrast and hearing aids that have actually been checked. Our most recent inspection by the Care Quality Commission rated us good overall.

Care provided at Helping Hands North

Read the full inspection report on the CQC website.

Common questions about Helping Hands North

Where is Helping Hands North located?

Helping Hands North is a home care agency based in Fakenham, Norfolk (NR21 9AP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands North provide?

Helping Hands North is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Helping Hands North's CQC rating?

Helping Hands North is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 March 2020. You can read the full CQC report from the link on this page.

Does Helping Hands North provide dementia care?

Yes. Helping Hands North supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands North

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands North Norfolk is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands North Norfolk covers roughly 10 miles from Fakenham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Helping Hands North Norfolk has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Helping Hands North Norfolk. Actual fees depend on the room, the level of care and how it is funded.

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