Sunrise Healthcare
Sunrise Healthcare is a home care agency in Diss, Norfolk (IP22 4GT). It holds a CQC rating of Requires Improvement.
About Sunrise Healthcare
We at Sunrise Healthcare are a home care agency serving Diss and the surrounding communities across Norfolk, offering compassionate support that allows people to remain safely and comfortably in the place they know best: their own home. Based in the IP postcode area, our team travels across Diss and nearby villages to bring personalised care directly to residents' doorsteps. Rather than asking individuals to adjust to a new environment, we adapt our support to fit seamlessly into the routines, preferences, and familiar surroundings that make a house feel like home. This approach is particularly valued by families who want their loved ones to maintain their independence and connection to the local community. Our breadth of specialisms reflects the diverse needs of the people we support. We provide older person care and home care for those who simply need a helping hand with daily life, whether that's assistance with personal care, medication reminders, meal preparation, or companionship. For individuals living with dementia, our approach is patient and consistent, focusing on familiar routines, gentle reassurance, and meaningful engagement that supports wellbeing day by day. We also extend our care to younger adults and those with learning disabilities or autism, recognising that good support is about enabling people to live the life they choose. Our team works alongside individuals and families to build confidence, encourage independence, and provide the right level of assistance at the right moments. For people managing mental health conditions, eating disorders, or recovering from challenges relating to alcohol or drug misuse, we offer a steady, non-judgemental presence that prioritises dignity and personal goals. Care for those with physical disabilities or visual and hearing impairments is delivered with sensitivity to each person's unique communication preferences and mobility needs. We understand that small adjustments in how care is provided can make an enormous difference to someone's comfort and sense of control. Our most recent CQC inspection, carried out in April 2019, resulted in an overall rating of Requires Improvement. We were rated Good in the Effective, Caring, and Responsive domains, recognising that our team delivers care with kindness, listens carefully to those we support, and responds thoughtfully to changing needs. The Safe and Well led domains were identified as areas requiring improvement, and we take this feedback seriously as part of our ongoing commitment to strengthening every aspect of how we operate. Continuous improvement is at the heart of good care, and we remain dedicated to building on the strengths the inspection acknowledged whilst addressing the areas highlighted for development. Choosing care for someone you love is one of the most important decisions a family can make, and we know it can feel overwhelming. If you are exploring home care options in Diss or the wider Norfolk area, we warmly invite you to get in touch. We are happy to talk through your situation, answer your questions, and help you understand how the right support at home can make a meaningful difference to your loved one's quality of life.
Care provided at Sunrise Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 1 May 2019
Read the full inspection report on the CQC website.
Common questions about Sunrise Healthcare
Where is Sunrise Healthcare located?
Sunrise Healthcare is a home care agency based in Diss, Norfolk (IP22 4GT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Sunrise Healthcare provide?
Sunrise Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Sunrise Healthcare's CQC rating?
Sunrise Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 1 May 2019. You can read the full CQC report from the link on this page.
Does Sunrise Healthcare provide dementia care?
Yes. Sunrise Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Sunrise Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Sunrise Healthcare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Sunrise Healthcare Ltd covers roughly 10 miles from Diss.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Sunrise Healthcare Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Sunrise Healthcare Ltd. Actual fees depend on the room, the level of care and how it is funded.
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