Pilea Homecare

Pilea Homecare is a home care agency in Dereham, Norfolk (NR19 1FD).

About Pilea Homecare

Pilea Homecare supports people in their own homes around Dereham and across Norfolk. We work with older people and younger adults, people living with dementia, people with a physical disability, and people with a visual or hearing impairment. Home care in a county like Norfolk means travelling, and it means being reliable about it. People plan their day around the time we said we would arrive, so we take our scheduling seriously and we ring ahead when something is running late. Visits cover personal care, support with medication, meals and drinks, help around the house and with shopping, and support to get out to appointments or into town. Some people want half an hour each morning. Others need several calls a day. The right amount often changes over time, and we would rather revisit it than leave somebody with an arrangement that has stopped fitting. We keep teams small and consistent, because a familiar carer notices when today is not a normal day, and that early noticing is frequently what keeps somebody safely at home rather than in hospital. The Care Quality Commission has not yet published an overall rating for us. We are happy to answer questions about recruitment, training, supervision and how we handle concerns. Please get in touch if you would like to talk about care at home in Norfolk.

Care provided at Pilea Homecare

Read the full inspection report on the CQC website.

Common questions about Pilea Homecare

Where is Pilea Homecare located?

Pilea Homecare is a home care agency based in Dereham, Norfolk (NR19 1FD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Pilea Homecare provide?

Pilea Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Pilea Homecare provide dementia care?

Yes. Pilea Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Pilea Homecare

Can they support someone living with dementia at home?

Yes. Yes. Pilea Homecare Norfolk is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Pilea Homecare Norfolk covers roughly 10 miles from Dereham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Pilea Homecare Norfolk has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Pilea Homecare Norfolk. Actual fees depend on the room, the level of care and how it is funded.

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