Novus Care
Novus Care is a home care agency in Wickford, Essex (SS11 8YB). It holds a CQC rating of Good.
About Novus Care
Novus Care in Wickford provides care and support to people in their own homes across this part of Essex. We work with adults living with dementia or with mental ill health, people with a learning disability, people who are autistic, people with a physical disability or a sensory impairment, people living with an eating disorder, and people whose lives have been affected by alcohol or drug use. That range reflects how people actually are. Somebody may need help with personal care and also be managing their mental health, or may be rebuilding independence after a difficult period. We look at the whole picture and we plan support with the person rather than handing them a standard package. Support can include personal care, assistance with medication, meals, help around the home, and support to get out to appointments, groups, work or family. For some people the most valuable thing we offer is a dependable presence while they get through a bad stretch, with hours that come down again as they recover. We are careful about who we send and we keep teams consistent, because this work relies on trust and trust takes time. Our most recent overall rating from the Care Quality Commission is good. If you are looking into support at home in Wickford or nearby, please contact us for an honest conversation about whether we are the right team.
Care provided at Novus Care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 7 October 2021
Read the full inspection report on the CQC website.
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Common questions about Novus Care
Where is Novus Care located?
Novus Care is a home care agency based in Wickford, Essex (SS11 8YB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Novus Care provide?
Novus Care is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Eating disorder support. The full list of services is shown on this page.
What is Novus Care's CQC rating?
Novus Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 October 2021. You can read the full CQC report from the link on this page.
Does Novus Care provide dementia care?
Yes. Novus Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Novus Care
Can they support someone living with dementia at home?
Yes. Yes. Novus Care Limited - Wickford is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Novus Care Limited - Wickford covers roughly 10 miles from Wickford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Novus Care Limited - Wickford has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Novus Care Limited - Wickford. Actual fees depend on the room, the level of care and how it is funded.
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