Care Quality Services Maldon
Care Quality Services Maldon is a home care agency in Basildon, Essex (SS14 3HJ). It holds a CQC rating of Good.
About Care Quality Services Maldon
Here at Care Quality Maldon, we provide home care support to people living in Basildon and the surrounding areas of Essex. Our work takes place where it matters most, in the homes of the people we support, and we believe that is exactly where good care should begin. We work with a wide range of individuals, including people living with dementia, learning disabilities and autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also support people who are managing alcohol or drug misuse, and we approach every situation with honesty, respect, and without judgement. We are pleased that our most recent inspection by the Care Quality Commission rated us as Good. That reflects the everyday efforts of our team, who show up consistently and take their responsibilities seriously. It is not something we take for granted, and we continue to reflect on how we can keep improving the experience of every person we support. What we try to hold onto, above all else, is the understanding that each person coming to us has their own story, their own preferences, and their own way of living. Our role is to fit around that, not the other way around. Whether someone needs support for a few hours a week or more intensive day to day assistance, we work with them and their families to build a care arrangement that genuinely suits their life. We know that inviting someone into your home requires trust, and we do not take that lightly. From the very first conversation, we aim to be straightforward, transparent, and easy to talk to. If you are exploring care options for yourself or someone you love, we would welcome the chance to have an honest conversation about how we might be able to help.
Care provided at Care Quality Services Maldon
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 13 May 2020
Read the full inspection report on the CQC website.
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Common questions about Care Quality Services Maldon
Where is Care Quality Services Maldon located?
Care Quality Services Maldon is a home care agency based in Basildon, Essex (SS14 3HJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care Quality Services Maldon provide?
Care Quality Services Maldon is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Substance misuse support. The full list of services is shown on this page.
What is Care Quality Services Maldon's CQC rating?
Care Quality Services Maldon is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 May 2020. You can read the full CQC report from the link on this page.
Does Care Quality Services Maldon provide dementia care?
Yes. Care Quality Services Maldon supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care Quality Services Maldon
Can they support someone living with dementia at home?
Yes. Yes. Care Quality Services Maldon is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care Quality Services Maldon covers roughly 10 miles from Basildon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Care Quality Services Maldon has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Care Quality Services Maldon. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Care Quality Services Maldon
Dementia Care at Care Quality Services Maldon
Dementia rarely announces its changes in advance, so the support around someone has to be reviewed more often than most. Care Quality Services Maldon is registered to provide dementia care. Ask what dementia training carers complete and how a consistent team is maintained for clients who find new faces unsettling. Establish the approach taken to distress, to a person who will not accept help, and to the risks that come with going out alone. It is reasonable to ask what would happen if a client's safety at home came into question. Families generally find the honest providers are those willing to name such limits early.
Home Care at Care Quality Services Maldon
The appeal of home care lies in its reach rather than its scale, a carer coming to the person instead of the person moving into a building. Care Quality Services Maldon provides home care in Basildon and the surrounding part of Essex. The Care Quality Commission rated the service good after inspecting in May 2020, a date far enough back to be worth supplementing with recent accounts from families. Essex County Council arranges assessments and contributes to packages where the eligibility criteria are met. Hourly rates in the East typically fall between 28 and 33 pounds for those funding their own support. Ask about minimum visit lengths, how late calls are communicated, and who is contactable at night.
Alcohol and Drug Misuse at Care Quality Services Maldon
Support around alcohol or drug misuse calls for clear boundaries, consistency and an absence of moralising. Care Quality Services Maldon is registered in this area. Ask what experience the staff have, how the agency responds to a relapse, and whether it works alongside local treatment services.
Mental Health at Care Quality Services Maldon
Mental health support at home works best when it is reliable and low key, keeping daily structure in place without taking over. Care Quality Services Maldon holds a registration in this area. Ask about the team's experience, what happens when a visit finds someone unwell, and how the agency links with community mental health services.
Visual and Hearing Impairment at Care Quality Services Maldon
A carer who speaks clearly, faces the person and puts things back exactly where they were found makes an enormous difference to someone with sight or hearing loss. Care Quality Services Maldon is registered for visual and hearing impairment. Families should ask how communication needs are recorded and whether carers check that aids are switched on and working.
Learning Disability and Autism at Care Quality Services Maldon
Predictability, the right pace and real choice over daily life define good support for adults with a learning disability or autism. Care Quality Services Maldon is registered for this group. Ask who contributes to the support plan, how sensory preferences are captured, and how frequently commissioners review the package.
Physical Disability at Care Quality Services Maldon
Practical help with washing, dressing and moving safely about the house is the core of physical disability support. Care Quality Services Maldon is registered to deliver it. Ask how moving and handling is assessed, whether double handed calls are available, and what is done when a piece of equipment proves unsuitable.
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