Dion Care Services
Dion Care Services is a home care agency in Basildon, Essex (SS14 3BB). It holds a CQC rating of Good.
About Dion Care Services
We at Dion Care Services are proud to provide compassionate home care across Basildon and the surrounding Essex community, supporting people to live well and safely in the place they know best: their own home. Based in the SS postcode area, our team works throughout Basildon and nearby neighbourhoods, bringing care directly to residents wherever they call home. As a community based provider, we understand the importance of familiar surroundings, treasured belongings, and the comfort of one's own routine. Rather than asking people to adapt to a new environment, we adapt our support around each individual, weaving care into the rhythm of daily life in a way that feels natural and unobtrusive. The breadth of support we offer reflects the diverse needs of the people we care for. We provide specialist older person care and dementia support, working sensitively with families to maintain dignity, encourage independence, and create calm, reassuring routines for those living with memory loss. Our team is also experienced in supporting adults with learning disabilities and autism, as well as younger adults who benefit from tailored, person centred support that respects their goals, preferences, and aspirations. We extend our care to people living with mental health needs, physical disabilities, and visual or hearing impairments, adapting our approach to suit each person's communication style and daily requirements. Our experience also encompasses supporting individuals navigating eating disorders and those affected by alcohol or drug misuse, areas where consistency, trust, and a non judgemental approach make all the difference. Whatever the circumstance, our aim is the same: to walk alongside the people we support, offering practical help, emotional reassurance, and genuine human connection. In practice, this means our care can range from a short daily visit to help with personal care, medication, or meal preparation, through to more comprehensive packages that include companionship, support with appointments, and assistance maintaining hobbies and social connections. For families, it often brings the peace of mind of knowing a trusted, familiar face is checking in on their loved one, sharing updates, and noticing the small changes that matter. Our most recent inspection by the Care Quality Commission, carried out in September 2023, resulted in an overall rating of Good. The inspectors recognised the quality of our work across the Effective, Caring, Responsive, and Well led domains, each rated Good, reflecting the warmth of our team, the responsiveness of our care planning, and the strength of our leadership. The Safe domain was rated Requires Improvement, and we have taken this feedback seriously, using it as a clear focus for ongoing learning and development. Continuous improvement is central to how we operate, and we remain committed to strengthening every aspect of the care we provide. If you are exploring home care options for yourself or a loved one in Basildon or the wider Essex area, we would be delighted to talk with you. Choosing care is a significant decision, and we understand the worry, hope, and care that lies behind every enquiry. Please reach out to us for an informal conversation, and let us help you find the right path forward, at a pace that feels comfortable for your family.
Care provided at Dion Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 7 September 2023
Read the full inspection report on the CQC website.
Common questions about Dion Care Services
Where is Dion Care Services located?
Dion Care Services is a home care agency based in Basildon, Essex (SS14 3BB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Dion Care Services provide?
Dion Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Dion Care Services's CQC rating?
Dion Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 September 2023. You can read the full CQC report from the link on this page.
Does Dion Care Services provide dementia care?
Yes. Dion Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Dion Care Services
Can they support someone living with dementia at home?
Yes. Yes. Dion Care Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Dion Care Services Limited covers roughly 10 miles from Basildon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Dion Care Services Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Dion Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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