Hales Group
Hales Group is a home care agency in Wickford, Essex (SS11 8YU).
About Hales Group
Hales supports people in their own homes in Wickford and across this part of Essex. We work with older people and younger adults, people living with dementia or mental ill health, people with physical disabilities or sight and hearing loss, adults with a learning disability or who are autistic, and people dealing with an eating disorder or problems related to alcohol or drugs. With that range of need, careful individual planning matters far more than a standard package. We meet the person first, work out what daily life actually requires, and write the plan in language they can follow. For some households it is personal care at either end of the day; for others, longer visits, help with medication, or somebody alongside a person to hold a routine together through a difficult stretch. We stay in close contact with families, GPs, community teams and social workers, because people with complicated needs are usually let down in the gaps between organisations rather than by any single one of them. We are also honest about our limits. If somebody needs more than home care can safely provide, we say so rather than letting matters drift. Keeping the same carers with the same households is something we work at, since trust takes a long while to build. Please ring us if you would like to discuss support for yourself or a relative.
Care provided at Hales Group
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 3 September 2024
Read the full inspection report on the CQC website.
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Common questions about Hales Group
Where is Hales Group located?
Hales Group is a home care agency based in Wickford, Essex (SS11 8YU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Hales Group provide?
Hales Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Hales Group provide dementia care?
Yes. Hales Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Hales Group
Can they support someone living with dementia at home?
Yes. Yes. Hales Group Limited – Essex is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hales Group Limited – Essex covers roughly 10 miles from Wickford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Hales Group Limited – Essex has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Hales Group Limited – Essex. Actual fees depend on the room, the level of care and how it is funded.
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