Phoenix Premium Care
Phoenix Premium Care is a home care agency in Saffron Walden, Essex (CB10 1HL).
About Phoenix Premium Care
Here at Phoenix Premium Care, we provide home care support to people living in Saffron Walden and the surrounding areas of Essex. We come to you, working around your life and your routines rather than asking you to fit around ours. We support a wide range of people across different circumstances and stages of life. Whether someone is an older adult who needs a little help around the home, a younger adult managing a physical disability, or someone living with dementia, we aim to understand what matters to each individual and build our support around that. We also work with people who have visual or hearing impairments, and we take time to understand how each person communicates and what they need to feel comfortable and confident in their own home. Dementia care is something we take particularly seriously. We know that routines, familiarity and calm consistency make a real difference to people living with dementia, and we work closely with families to make sure our approach reflects the person, not just the condition. We believe people deserve to stay in their own homes for as long as they choose to, with the right level of support in place to make that possible. That might mean help with personal care, assistance throughout the day, or simply having a reliable and friendly face call in regularly. Whatever the arrangement, we work to make it feel as natural and unobtrusive as possible. We are registered with the Care Quality Commission, and while we are currently in the early stages of our regulatory journey, we hold ourselves to a high standard and welcome feedback from the people we support and their families. If you would like to find out more about how we might be able to help you or someone you care about, please do get in touch. We are always happy to have a conversation.
Care provided at Phoenix Premium Care
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Phoenix Premium Care
Where is Phoenix Premium Care located?
Phoenix Premium Care is a home care agency based in Saffron Walden, Essex (CB10 1HL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Phoenix Premium Care provide?
Phoenix Premium Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Phoenix Premium Care provide dementia care?
Yes. Phoenix Premium Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Phoenix Premium Care
Can they support someone living with dementia at home?
Yes. Yes. Phoenix Premium Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Phoenix Premium Care covers roughly 10 miles from Saffron Walden.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Phoenix Premium Care has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Phoenix Premium Care. Actual fees depend on the room, the level of care and how it is funded.
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