Hales Group – Hertfordshire
Hales Group – Hertfordshire is a home care agency in Saffron Walden, Essex (CB11 3NS). It holds a CQC rating of Good.
About Hales Group – Hertfordshire
We are Hales Group, providing care at home from our base in Saffron Walden to people across this part of Essex and into Hertfordshire. The people we support cover a wide range. Older people and people living with dementia, adults with a learning disability and autistic adults, people managing a mental health condition or an eating disorder, people with a physical disability or a visual or hearing impairment, younger adults building independent lives, and people whose lives have been affected by alcohol or drug use. With a spread like that we do not offer a standard package. We visit first, talk properly with the person and with family where that is wanted, and agree what the support should genuinely cover. For some it is a short call each morning. For others it is several visits a day covering personal care, medication, meals and the running of a household, or support that is far more about routine, encouragement and somebody turning up reliably than about tasks. Where a person's needs call for specialist understanding, we prepare the carers going in rather than leaving them to work it out on the doorstep. We keep the same carers with the same households wherever the rota allows. We liaise with GPs, district nurses, community teams and social workers. Our most recent CQC overall rating is good. Please get in touch to discuss what would help.
Care provided at Hales Group – Hertfordshire
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 8 May 2019
Read the full inspection report on the CQC website.
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Common questions about Hales Group – Hertfordshire
Where is Hales Group – Hertfordshire located?
Hales Group – Hertfordshire is a home care agency based in Saffron Walden, Essex (CB11 3NS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Hales Group – Hertfordshire provide?
Hales Group – Hertfordshire is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Hales Group – Hertfordshire's CQC rating?
Hales Group – Hertfordshire is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 May 2019. You can read the full CQC report from the link on this page.
Does Hales Group – Hertfordshire provide dementia care?
Yes. Hales Group – Hertfordshire supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Hales Group – Hertfordshire
Can they support someone living with dementia at home?
Yes. Yes. Hales Group Limited – Hertfordshire is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hales Group Limited – Hertfordshire covers roughly 10 miles from Saffron Walden.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Hales Group Limited – Hertfordshire has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Hales Group Limited – Hertfordshire. Actual fees depend on the room, the level of care and how it is funded.
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