Surecare Redbridge & Epping Forest
Surecare Redbridge & Epping Forest is a home care agency in Loughton, Essex (IG10 4JA). It holds a CQC rating of Good.
About Surecare Redbridge & Epping Forest
We at Surecare Redbridge & Epping Forest are proud to provide compassionate home care across Loughton and the surrounding Essex communities, supporting people to live well and safely in the place they love most: their own home. Based in the IG postcode area, we serve families throughout Loughton, Redbridge, and the wider Epping Forest district. Our local roots mean we understand the neighbourhoods we work in, from the quieter residential streets to the bustling town centre, and we tailor our visits to fit seamlessly into the rhythm of each person's daily life. Because care is delivered in your own surroundings, there is no unfamiliar environment to adjust to, simply the comfort of home, with trusted support arriving at the times you need it. Our care covers a broad range of needs, reflecting the diverse communities we support. We offer dedicated older person care and dementia support, helping individuals maintain routine, dignity, and a sense of self as their needs evolve. For adults living with learning disabilities or autism, we focus on consistency, clear communication, and building genuine rapport so that support feels enabling rather than intrusive. We also work with people experiencing mental health challenges, physical disabilities, and visual or hearing impairments, adapting our approach to each person's preferences and goals. Younger adults receive support designed around independence, helping them pursue education, work, hobbies, and meaningful social connections. In practice, this means a care plan shaped around the individual rather than a one size fits all routine. Whether it is help with personal care, medication prompts, meal preparation, companionship, or more complex daily support, our team aims to bring warmth, reliability, and skill to every visit. For families, this often translates into peace of mind: knowing a familiar carer is checking in, that concerns will be communicated promptly, and that loved ones are supported by people who genuinely care. We are pleased to be rated Good by the Care Quality Commission across every domain, including Safe, Effective, Caring, Responsive, and Well led, following our latest inspection. This rating reflects our ongoing commitment to safe practice, effective outcomes, compassionate relationships, responsive support, and strong leadership. It is a standard we work hard to maintain through training, listening to feedback, and continually refining the way we deliver care. If you are exploring home care options for yourself or someone you love in Loughton, Redbridge, or Epping Forest, we would be delighted to talk things through with you. Choosing care can feel daunting, and we are here to answer your questions, understand your circumstances, and help you take the next step with confidence. Reach out whenever you are ready, and let us show you how thoughtful, person centred home care can make all the difference.
Care provided at Surecare Redbridge & Epping Forest
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 3 August 2019
Read the full inspection report on the CQC website.
Common questions about Surecare Redbridge & Epping Forest
Where is Surecare Redbridge & Epping Forest located?
Surecare Redbridge & Epping Forest is a home care agency based in Loughton, Essex (IG10 4JA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Surecare Redbridge & Epping Forest provide?
Surecare Redbridge & Epping Forest is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Surecare Redbridge & Epping Forest's CQC rating?
Surecare Redbridge & Epping Forest is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 August 2019. You can read the full CQC report from the link on this page.
Does Surecare Redbridge & Epping Forest provide dementia care?
Yes. Surecare Redbridge & Epping Forest supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Surecare Redbridge & Epping Forest
Can they support someone living with dementia at home?
Yes. Yes. Surecare Redbridge & Epping Forest is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Surecare Redbridge & Epping Forest covers roughly 10 miles from Loughton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Surecare Redbridge & Epping Forest has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Surecare Redbridge & Epping Forest. Actual fees depend on the room, the level of care and how it is funded.
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