Spencer & Arlington
Spencer & Arlington is a home care agency in Loughton, Essex (IG10 4HZ). It holds a CQC rating of Good.
About Spencer & Arlington
We at Spencer & Arlington are proud to provide compassionate home care across Loughton and the surrounding Essex community, supporting people to live well and independently in the place they know best: their own home. Based in the IG postcode area, our team operates throughout Loughton and its neighbouring villages and towns, offering a familiar, local presence that families can rely on. Rather than asking loved ones to move into an unfamiliar setting, we bring tailored support directly to their doorstep, helping them maintain the routines, comforts and connections that make a house feel like home. Whether someone lives in a quiet residential street, a flat near the town centre, or close to the green spaces that make this part of Essex so loved, we adapt around their world. Our specialism lies in supporting adults with a range of needs, including those living with a learning disability or autism, individuals managing their mental health, and younger adults who may require a more flexible, modern approach to care. In practice, this means our support is never one size fits all. For someone with autism, that might mean consistent carers, predictable routines and clear communication. For a person navigating a mental health condition, it could involve patient encouragement, companionship and help with daily structure that promotes wellbeing. For younger adults, we recognise the importance of independence, choice and dignity, helping people pursue education, employment, hobbies and social lives whilst receiving the practical support they need. Families tell us that the greatest reassurance comes from knowing their loved one is treated as an individual. Our carers take the time to understand each person's story, preferences and goals, working closely with relatives, advocates and healthcare professionals to build a package of support that truly fits. We are proud to hold an overall rating of Good from the Care Quality Commission, with Good ratings across every domain: Safe, Effective, Caring, Responsive and Well led. For families weighing up their options, this independent assessment offers meaningful reassurance that the care delivered behind closed doors meets the standards expected by the regulator, and that our team is committed to safe, kind and well organised support. If you are exploring care at home for yourself or someone you love, we warmly invite you to get in touch. Choosing the right support can feel daunting, and we are here to listen, answer your questions and help you take the next step with confidence. At Spencer & Arlington, our door, and our phone line, is always open.
Care provided at Spencer & Arlington
- Mental health care
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 13 July 2019
Read the full inspection report on the CQC website.
Common questions about Spencer & Arlington
Where is Spencer & Arlington located?
Spencer & Arlington is a home care agency based in Loughton, Essex (IG10 4HZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Spencer & Arlington provide?
Spencer & Arlington is registered to provide care in people’s own homes, with support that includes Mental health care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
What is Spencer & Arlington's CQC rating?
Spencer & Arlington is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 July 2019. You can read the full CQC report from the link on this page.
Questions families ask about Spencer & Arlington
Can they support someone living with dementia at home?
No. Spencer & Arlington does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Spencer & Arlington covers roughly 10 miles from Loughton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Spencer & Arlington has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Spencer & Arlington. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Loughton
Browse all home care in Loughton.