TLS Care
TLS Care is a home care agency in Harlow, Essex (CM19 4SP). It holds a CQC rating of Good.
About TLS Care
We at TLS Care are proud to provide compassionate home care across Harlow and the surrounding Essex community, supporting older people, adults living with dementia, and those with physical disabilities to live well in the place they know best: their own home. Operating throughout the CM postcode area, our team travels to residents wherever they call home, whether that is a long established family house, a quiet bungalow, or a flat within one of Harlow's many residential neighbourhoods. By delivering care in familiar surroundings, we help the people we support maintain their daily routines, stay close to loved ones, and remain part of the community they cherish. Our specialisms reflect the diverse needs of the families who turn to us. For older people, we offer thoughtful, dignified support with everything from personal care and medication prompts to companionship and help around the home. For those living with dementia, we take time to understand each person's history, preferences, and rhythms, providing patient and reassuring care that puts familiarity and gentle routine at the heart of every visit. For adults with physical disabilities and younger adults seeking greater independence, we focus on enabling care that respects choice, promotes confidence, and supports the goals that matter most to each individual. In practice, this means families can expect carers who listen, who arrive prepared, and who treat every home as the personal space it is. We work closely with relatives, healthcare professionals, and the wider support network around each person, so that care plans evolve as needs change and nothing is left to chance. Following its most recent inspection in May 2023, the Care Quality Commission rated TLS Care as Good overall, with a Good rating across all five domains: safe, effective, caring, responsive, and well led. For families, this independent assessment offers reassurance that the support we deliver meets the standards expected of a trusted home care provider, from the safety of our practice to the responsiveness of our planning and the leadership behind our team. Choosing care for someone you love is one of the most important decisions a family can make, and we understand the questions, hopes, and worries that come with it. If you are exploring home care options in Harlow or the wider Essex area, we warmly invite you to get in touch. We will take the time to understand your situation, answer your questions honestly, and help you decide whether our support is the right fit for your family.
Care provided at TLS Care
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 1 June 2023
Read the full inspection report on the CQC website.
Common questions about TLS Care
Where is TLS Care located?
TLS Care is a home care agency based in Harlow, Essex (CM19 4SP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does TLS Care provide?
TLS Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is TLS Care's CQC rating?
TLS Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 June 2023. You can read the full CQC report from the link on this page.
Does TLS Care provide dementia care?
Yes. TLS Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about TLS Care
Can they support someone living with dementia at home?
Yes. Yes. TLS Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. TLS Care Ltd covers roughly 10 miles from Harlow.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
TLS Care Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from TLS Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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