Hope Homecare Services

Hope Homecare Services is a home care agency in Harlow, Essex (CM19 5QE). It holds a CQC rating of Requires Improvement.
About Hope Homecare Services
We are Hope Homecare, a home care provider working in Harlow and across Essex. Our support is delivered in people's own homes, and we take the view that our job is to fit around the life somebody already has rather than reorganise it for our convenience. The people we visit are varied. We support older adults who need help with personal care, medication, meals or simply getting safely through the day. We support adults living with dementia, where familiarity and patience count for more than anything else, and adults with a learning disability or autism, where the aim is usually to build confidence and independence rather than to do things for people. We work with people living with mental health conditions, with people who have physical disabilities, and with people who have a visual or hearing impairment, adapting how we communicate so that decisions stay in the hands of the person they concern. We also support younger adults, whose priorities and daily lives are quite different and are planned separately. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather set that out plainly here than have families discover it elsewhere. Putting right what was identified is our main focus at present, and we are happy to talk openly with anyone who wants to ask us about it directly.
Care provided at Hope Homecare Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 5 March 2022
Read the full inspection report on the CQC website.
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Common questions about Hope Homecare Services
Where is Hope Homecare Services located?
Hope Homecare Services is a home care agency based in Harlow, Essex (CM19 5QE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Hope Homecare Services provide?
Hope Homecare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Hope Homecare Services's CQC rating?
Hope Homecare Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 March 2022. You can read the full CQC report from the link on this page.
Does Hope Homecare Services provide dementia care?
Yes. Hope Homecare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Hope Homecare Services
Can they support someone living with dementia at home?
Yes. Yes. Hope Homecare Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hope Homecare Services Limited covers roughly 10 miles from Harlow.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Hope Homecare Services Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Hope Homecare Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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