Heritage Staffing Services
Heritage Staffing Services is a home care agency in Harlow, Essex (CM18 6NS). It holds a CQC rating of Requires Improvement.
About Heritage Staffing Services
Heritage Staffing provides care and support to people in their own homes in Harlow and the surrounding part of Essex. We work with people living with dementia, adults with learning disabilities, autistic adults, people managing mental health conditions, people with physical disabilities and people with sight or hearing loss. We will be straight with you about our rating. The Care Quality Commission most recently rated us requires improvement overall. We are not going to present that as anything other than what it is. We accepted the findings, we have been working through them, and we would rather you heard it from us and put your questions to us directly. The work itself is easy to describe and hard to do consistently. Turn up when we said we would, stay for the time agreed, know the person we are visiting, and do what they want done rather than what is convenient. Personal care, medication, meals, shopping, laundry, appointments and company all come into it, and so does noticing when something is wrong and telling somebody. Support is agreed with each person in their own home, with family or an advocate involved where they wish, and reviewed when circumstances change. For autistic people we give notice of change in advance and keep the visiting team small. If you are considering us, please ask hard questions about what has changed and what we have still to put right.
Care provided at Heritage Staffing Services
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 19 October 2018
Read the full inspection report on the CQC website.
Local care news in Essex
More local care news for Essex
Common questions about Heritage Staffing Services
Where is Heritage Staffing Services located?
Heritage Staffing Services is a home care agency based in Harlow, Essex (CM18 6NS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Heritage Staffing Services provide?
Heritage Staffing Services is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Heritage Staffing Services's CQC rating?
Heritage Staffing Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 19 October 2018. You can read the full CQC report from the link on this page.
Does Heritage Staffing Services provide dementia care?
Yes. Heritage Staffing Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Heritage Staffing Services
Can they support someone living with dementia at home?
Yes. Yes. Heritage Staffing Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Heritage Staffing Services covers roughly 10 miles from Harlow.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Heritage Staffing Services has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Heritage Staffing Services. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Harlow
Browse all home care in Harlow.