St Helena Care and Support
St Helena Care and Support is a home care agency in Colchester, Essex (CO4 9JU). It holds a CQC rating of Good.
About St Helena Care and Support
We are St Helena Care and Support, working in Colchester and the surrounding part of Essex. We provide care and support to adults in their own homes. We support older people and people living with dementia, people with physical disabilities, people with a visual or hearing impairment, and younger adults who need help with daily life. In practice that means personal care, support with medication, meals, shopping and housework, help getting out to appointments, and the company that often matters as much as any task on a care plan. Being at home is what most of the people we visit want above everything else, so our job is to make that workable for as long as possible. We start by asking what somebody actually wants from us and what they would rather keep doing for themselves, and we revise that as things change rather than at a fixed review date. We also try to keep the same small group of workers going to the same person. A familiar face is easier to let into the house, and a worker who knows somebody notices sooner when they are unwell or unhappy. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to talk about support at home.
Care provided at St Helena Care and Support
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 10 May 2023
Read the full inspection report on the CQC website.
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Common questions about St Helena Care and Support
Where is St Helena Care and Support located?
St Helena Care and Support is a home care agency based in Colchester, Essex (CO4 9JU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does St Helena Care and Support provide?
St Helena Care and Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is St Helena Care and Support's CQC rating?
St Helena Care and Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 May 2023. You can read the full CQC report from the link on this page.
Does St Helena Care and Support provide dementia care?
Yes. St Helena Care and Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about St Helena Care and Support
Can they support someone living with dementia at home?
Yes. Yes. St Helena Care and Support Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. St Helena Care and Support Limited covers roughly 10 miles from Colchester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
St Helena Care and Support Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from St Helena Care and Support Limited. Actual fees depend on the room, the level of care and how it is funded.
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