Ruby Care Services
Ruby Care Services is a home care agency in Colchester, Essex (CO1 2HS). It holds a CQC rating of Good.
About Ruby Care Services
We at Ruby Care are proud to offer trusted home care in Colchester, supporting individuals across Essex to live safely and comfortably in the place they know best: their own home. Our team provides personalised care that adapts around each person's routine, preferences, and wishes. Because our care is delivered in the community throughout the Colchester area and wider CO postcode, our focus is on shaping our support around your loved one's familiar environment. Whether that means a quiet bungalow, a family home, or a flat close to town, we work discreetly and respectfully within the space, helping to maintain the comfort, independence, and sense of belonging that comes from remaining at home. Our care covers a broad range of needs. We support older people who value a little extra help with daily living, as well as younger adults who want to live life on their own terms with the right assistance in place. For those living with dementia, our approach is patient, gentle, and grounded in understanding, offering consistency and reassurance during moments that can feel uncertain. We also provide thoughtful support for people managing mental health conditions, physical disabilities, and visual or hearing impairments, adapting our communication and practical help to suit each individual. In practice, this means families can feel confident that their loved one is receiving compassionate, tailored support, whether that involves help with personal care, medication prompts, mobility, companionship, or simply a friendly and familiar face at the door. We understand that inviting a care team into a home is a significant step, and we take that trust seriously. The Care Quality Commission has rated us Good overall, with Good ratings across Safe, Effective, Caring, and Responsive. This independent recognition reflects the everyday commitment of our team to treating people with dignity and delivering care that genuinely makes a difference. Our Well led domain was noted as Requires Improvement at our last inspection in March 2021, and we remain focused on strengthening our leadership and internal practices so that the quality of care our residents experience is matched by the quality of how we run and develop as an organisation. If you are exploring home care options in Colchester for someone you love, we warmly invite you to get in touch. We are happy to answer your questions, talk through your situation without pressure, and help you understand how a bespoke package of support could work for your family. Choosing care is a deeply personal decision, and we are here to walk alongside you every step of the way.
Care provided at Ruby Care Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 5 March 2021
Read the full inspection report on the CQC website.
Common questions about Ruby Care Services
Where is Ruby Care Services located?
Ruby Care Services is a home care agency based in Colchester, Essex (CO1 2HS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Ruby Care Services provide?
Ruby Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Ruby Care Services's CQC rating?
Ruby Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 March 2021. You can read the full CQC report from the link on this page.
Does Ruby Care Services provide dementia care?
Yes. Ruby Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Ruby Care Services
Can they support someone living with dementia at home?
Yes. Yes. Ruby Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Ruby Care Services covers roughly 10 miles from Colchester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Ruby Care Services has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Ruby Care Services. Actual fees depend on the room, the level of care and how it is funded.
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