IECC CARE
IECC CARE is a home care agency in Colchester, Essex (CO1 2EB). It holds a CQC rating of Inadequate.
About IECC CARE
We at IECC CARE are a home care agency based in Colchester, Essex, supporting people across the local community to live well in the comfort and familiarity of their own homes. Our team delivers personalised home care across the CO postcode area, bringing compassion and practical support directly to those who need it most. Operating from our Colchester base, we serve individuals throughout the surrounding Essex neighbourhoods, travelling to people in their own residences rather than asking them to leave the place they know and love. This community focused approach means our care fits around the rhythms of each person's daily life, whether that is in a quiet village setting, a town centre flat, or a long established family home. Our specialisms span a broad range of needs, allowing us to support a wide variety of individuals and circumstances. We provide older person care for those who would benefit from a helping hand with daily routines, and dementia care delivered with patience, gentleness, and an understanding of how unsettling memory difficulties can be for both the person and their loved ones. For adults living with learning disabilities or autism, we focus on respecting individual preferences and promoting independence wherever possible, building trust through consistency and genuine attentiveness. We also support people experiencing mental health challenges, offering reliable, non judgemental care that prioritises dignity and emotional wellbeing. Our team assists adults with physical disabilities, helping with mobility, personal care, and the practicalities that can otherwise feel overwhelming. For those living with visual or hearing impairments, we adapt our communication and approach so that each person feels truly heard and understood. We extend our care to younger adults whose needs may differ from those of older clients, and to individuals navigating recovery from alcohol or drug misuse, where steady, respectful support can make a meaningful difference. In practice, this breadth means families do not have to piece together multiple providers. Whether a loved one needs companionship and light assistance, complex personal care, or sensitive support through a difficult period, we aim to be a single, dependable point of contact. We recognise that inviting carers into a home is a significant step, and we work hard to build relationships founded on trust, reliability, and kindness. We want to be open about our most recent CQC inspection, which took place on 23 October 2023. The Care Quality Commission gave us an overall rating of Inadequate, with Safe and Well led also rated Inadequate, and Effective, Caring, and Responsive each rated Requires Improvement. We understand how concerning this will be for families considering care for someone they love, and we do not shy away from it. A rating of this nature is a clear signal that improvements are needed, and we take that responsibility seriously. Families exploring our profile are encouraged to read the full CQC report directly, ask us frank questions about the steps being taken, and request up to date information on the progress of our improvement work. Choosing home care is a deeply personal decision, and we believe families deserve honesty, transparency, and time to weigh their options carefully. If you are considering support for yourself or a relative in the Colchester area, we welcome your enquiries and your questions, however challenging. Please get in touch to discuss your situation, share your concerns, and find out how we are working to deliver the standard of care every person deserves.
Care provided at IECC CARE
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 24 October 2023
Read the full inspection report on the CQC website.
Common questions about IECC CARE
Where is IECC CARE located?
IECC CARE is a home care agency based in Colchester, Essex (CO1 2EB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does IECC CARE provide?
IECC CARE is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is IECC CARE's CQC rating?
IECC CARE is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 24 October 2023. You can read the full CQC report from the link on this page.
Does IECC CARE provide dementia care?
Yes. IECC CARE supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about IECC CARE
Can they support someone living with dementia at home?
Yes. Yes. IECC CARE is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. IECC CARE covers roughly 10 miles from Colchester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
IECC CARE has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from IECC CARE. Actual fees depend on the room, the level of care and how it is funded.
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