Five Stars Care Services
Five Stars Care Services is a home care agency in Colchester, Essex (CO5 9BE). It holds a CQC rating of Good.
About Five Stars Care Services
Five Stars Care provides support at home for people in Colchester and the surrounding part of Essex. Our carers visit people where they live, helping with the parts of the day that have become difficult while leaving the rest well alone. Most of the people we visit are older and many are living with dementia. We also support younger adults. Everything begins with a proper conversation in your own home about your routine, your preferences and what you would rather carry on managing yourself. We write the plan from your answers and review it honestly as things change in either direction. If somebody has got their confidence back and needs less from us, we would rather say so than keep visits running out of habit. Visits can cover personal care, help with medication, cooking a meal, shopping and housework, getting out to appointments, or simply company for somebody who sees very few people in a week. We keep care teams small so the same faces turn up, because being greeted by somebody you know changes the character of the whole visit, and for a person living with dementia it matters even more. Our most recent overall rating from the Care Quality Commission is good. We treat it as the standard we are expected to hold rather than something to advertise, and we keep asking the people we visit and their families whether we are doing what we promised. If you would like to talk about care at home in this area, please get in touch.
Care provided at Five Stars Care Services
- Older person care
- Dementia care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 12 March 2019
Read the full inspection report on the CQC website.
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Common questions about Five Stars Care Services
Where is Five Stars Care Services located?
Five Stars Care Services is a home care agency based in Colchester, Essex (CO5 9BE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Five Stars Care Services provide?
Five Stars Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Younger adults care. The full list of services is shown on this page.
What is Five Stars Care Services's CQC rating?
Five Stars Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 March 2019. You can read the full CQC report from the link on this page.
Does Five Stars Care Services provide dementia care?
Yes. Five Stars Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Five Stars Care Services
Can they support someone living with dementia at home?
Yes. Yes. Five Stars Care Services Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Five Stars Care Services Ltd covers roughly 10 miles from Colchester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Five Stars Care Services Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Five Stars Care Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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