Care Quality Services
Care Quality Services is a home care agency in Colchester, Essex (CO4 9QR). It holds a CQC rating of Good.
About Care Quality Services
We at Care Quality Colchester are proud to provide compassionate home care across Colchester and the surrounding Essex communities, supporting people to live well and safely within the familiar comfort of their own homes. Based in the CO postcode area, our team works throughout Colchester and its neighbouring villages, bringing personalised support directly to residents wherever they call home. We understand that remaining in your own surroundings, amongst treasured possessions, family photographs, and beloved neighbours, can make an enormous difference to wellbeing and peace of mind. Whether you live in a bustling town centre flat, a quiet suburban street, or a rural cottage on the outskirts of Essex, our carers travel to you. Our specialisms reflect the diverse needs of the individuals and families we support. We provide dedicated dementia care, offering patient, consistent support that helps people navigate memory challenges with dignity and reassurance. For adults with learning disabilities or autism, we tailor our approach to promote independence, choice, and meaningful daily routines. We also support individuals living with mental health conditions, working sensitively alongside families and healthcare professionals to encourage stability and confidence. Our carers are experienced in assisting people with physical disabilities, helping with mobility, personal care, and daily tasks in ways that respect autonomy. For those with visual or hearing impairments, we adapt our communication and support to ensure every person feels genuinely heard and understood. In practice, this means that families in Colchester can trust us to deliver care that is thoughtful, flexible, and shaped around the individual. From a few hours of companionship each week to more comprehensive daily support, our approach begins with listening. We take time to understand routines, preferences, life histories, and the small details that make each person who they are. Families are welcomed as partners in care planning, and we keep loved ones informed, involved, and reassured every step of the way. Our commitment to quality is reflected in our most recent Care Quality Commission inspection, where we were rated Good across every domain assessed. That includes Good ratings for being safe, effective, caring, responsive, and well led. For families, this independent assessment offers meaningful reassurance that the care their relative receives meets recognised national standards, that our team is properly trained and supported, and that our leadership is committed to continuous improvement. We do not take this rating for granted; instead, we treat it as a foundation upon which to keep building and refining what we offer. Choosing home care for someone you love is a deeply personal decision, often made during an uncertain or emotional time. If you are exploring options in Colchester or the wider Essex area, we would be delighted to have a gentle, no pressure conversation about how we might help. Whether you are planning ahead, responding to a recent change in circumstances, or simply gathering information, please do reach out. We are here to listen, to answer your questions, and to walk alongside your family as you find the right path forward.
Care provided at Care Quality Services
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 9 January 2021
Read the full inspection report on the CQC website.
Common questions about Care Quality Services
Where is Care Quality Services located?
Care Quality Services is a home care agency based in Colchester, Essex (CO4 9QR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care Quality Services provide?
Care Quality Services is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Care Quality Services's CQC rating?
Care Quality Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 January 2021. You can read the full CQC report from the link on this page.
Does Care Quality Services provide dementia care?
Yes. Care Quality Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care Quality Services
Can they support someone living with dementia at home?
Yes. Yes. Care Quality Services Colchester is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care Quality Services Colchester covers roughly 10 miles from Colchester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Care Quality Services Colchester has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Care Quality Services Colchester. Actual fees depend on the room, the level of care and how it is funded.
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