Servoca Complex Care
Servoca Complex Care is a home care agency in Chelmsford, Essex (CM2 0AU). It holds a CQC rating of Good.
About Servoca Complex Care
Servoca Complex Care in Chelmsford provides care and support to people in their own homes across Essex. The people we work with include older people, younger adults, people living with dementia, people with learning disabilities, autistic people, people managing mental health conditions or an eating disorder, people with physical disabilities or with sight or hearing loss, and people dealing with problems related to alcohol or drugs. A good deal of our work is with people whose needs are complex enough that a standard visiting rota would not be safe or useful. That calls for staff trained for the particular person rather than generally, for detailed plans that everybody follows, and for close working with community nurses, therapists, specialist teams and GPs so that nobody is left repeating themselves to each new professional. It also calls for remembering whose life it is. Complexity is never a reason to stop asking somebody what they want. Plans are agreed with the person, and with family or an advocate where they want that, and revised as things change. We keep the team around each person small and consistent, because in complex care a support worker who knows the household is a safety measure as much as a kindness. For autistic people we give notice of change well in advance and pay close attention to sensory needs. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to discuss support.
Care provided at Servoca Complex Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 7 October 2024
Read the full inspection report on the CQC website.
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Common questions about Servoca Complex Care
Where is Servoca Complex Care located?
Servoca Complex Care is a home care agency based in Chelmsford, Essex (CM2 0AU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Servoca Complex Care provide?
Servoca Complex Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Servoca Complex Care's CQC rating?
Servoca Complex Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 October 2024. You can read the full CQC report from the link on this page.
Does Servoca Complex Care provide dementia care?
Yes. Servoca Complex Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Servoca Complex Care
Can they support someone living with dementia at home?
Yes. Yes. Servoca Complex Care - Chelmsford is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Servoca Complex Care - Chelmsford covers roughly 10 miles from Chelmsford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Servoca Complex Care - Chelmsford has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Servoca Complex Care - Chelmsford. Actual fees depend on the room, the level of care and how it is funded.
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