Novus Care
Novus Care is a home care agency in Canvey Island, Essex (SS8 7AT). It holds a CQC rating of Good.
About Novus Care
Novus Care Canvey Island provides care in people's own homes on Canvey Island and across the surrounding parts of Essex. We support adults living with dementia, people with learning disabilities and autistic adults, those living with mental ill health, adults with physical disabilities and people with sight or hearing loss, and we work with people recovering from eating disorders and people affected by alcohol or drug use. We take on a wide range deliberately. Being told a case is too complicated is a demoralising experience for families who are usually already stretched, and we would rather assess properly and give a straight answer than turn people away on the basis of a label. Where needs are specialised, the whole team has to be working the same way rather than each care worker improvising. That is true of supporting an autistic adult, of handling mealtimes for somebody recovering from an eating disorder, and of staying steady with a person whose progress is not a straight line. We train for it and we keep teams small so that consistency is actually achievable. For everyone, the basics still decide the quality: arriving when we said, sending familiar faces, doing what was agreed and raising concerns quickly. Our most recent overall rating from the Care Quality Commission is good. If you are arranging support locally, ring us and we will be honest about what we can take on.
Care provided at Novus Care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 20 February 2020
Read the full inspection report on the CQC website.
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Common questions about Novus Care
Where is Novus Care located?
Novus Care is a home care agency based in Canvey Island, Essex (SS8 7AT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Novus Care provide?
Novus Care is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Eating disorder support. The full list of services is shown on this page.
What is Novus Care's CQC rating?
Novus Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 February 2020. You can read the full CQC report from the link on this page.
Does Novus Care provide dementia care?
Yes. Novus Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Novus Care
Can they support someone living with dementia at home?
Yes. Yes. Novus Care Limited - Canvey Island is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Novus Care Limited - Canvey Island covers roughly 10 miles from Canvey Island.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Novus Care Limited - Canvey Island has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Novus Care Limited - Canvey Island. Actual fees depend on the room, the level of care and how it is funded.
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