Nema Home Care
Nema Home Care is a home care agency in Buckhurst Hill, Essex (IG9 6LN). It holds a CQC rating of Good.
About Nema Home Care
We at Nema Home Care are proud to provide compassionate home care across Buckhurst Hill and the surrounding Essex community, supporting individuals to live well and safely in the place they know best — their own home. Based in the heart of Buckhurst Hill within the IG postcode area, our team is ideally positioned to reach families throughout this corner of Essex and the wider East region. Because care is delivered in your own home, the environment that matters most is yours: the familiar surroundings, the cherished routines, and the personal touches that make a house feel like home. Our role is to support that environment, never to replace it, working quietly and respectfully alongside the rhythms of your daily life. The care we provide is shaped around the individual, and we welcome enquiries from people with a wide range of needs. We support older people who simply want a helping hand to maintain their independence, as well as younger adults who require tailored assistance to live full and meaningful lives. Our experience extends to dementia care, where consistency, patience, and gentle reassurance can make an enormous difference to both the person living with the condition and their loved ones. We also support individuals with learning disabilities and autism, mental health needs, physical disabilities, and those living with visual or hearing impairments. In practice, this means our care is never one size fits all. For one family, our visits might focus on personal care, medication prompts, and a friendly chat over a cup of tea. For another, support might centre on enabling a younger adult to pursue their interests, attend appointments, or build confidence in the community. For families navigating a dementia diagnosis, we offer the kind of steady, familiar presence that helps reduce anxiety and brings calm to the day. Whatever the need, our aim is to listen first, plan carefully, and deliver care that genuinely reflects the person at its centre. We understand that inviting carers into your home is a significant step, and trust matters enormously. That is why we are pleased to share that Nema Home Care has been rated Good by the Care Quality Commission following our most recent inspection in August 2023. This Good rating was awarded across all five key areas the CQC examines: Safe, Effective, Caring, Responsive, and Well-led. For families, that means independent assurance that our care is delivered safely, that it achieves good outcomes, that our team is kind and considerate, that our support adapts to changing needs, and that the organisation behind it all is thoughtfully managed. Choosing care for yourself or someone you love is one of the most important decisions a family can make, and you should never feel rushed or alone in making it. If you are exploring home care options in Buckhurst Hill or the wider Essex area, we would be delighted to hear from you, answer your questions, and talk through how we might help. Please do reach out whenever you are ready — we are here to listen.
Care provided at Nema Home Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 August 2023
Read the full inspection report on the CQC website.
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Common questions about Nema Home Care
Where is Nema Home Care located?
Nema Home Care is a home care agency based in Buckhurst Hill, Essex (IG9 6LN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Nema Home Care provide?
Nema Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Nema Home Care's CQC rating?
Nema Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 August 2023. You can read the full CQC report from the link on this page.
Does Nema Home Care provide dementia care?
Yes. Nema Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Nema Home Care
Can they support someone living with dementia at home?
Yes. Yes. Nema Home Care Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Nema Home Care Limited covers roughly 10 miles from Buckhurst Hill.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Nema Home Care Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Nema Home Care Limited. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Nema Home Care
Dementia Care at Nema Home Care
Dementia at home is more manageable when the same few carers come at the same few times and know the household's quirks. Gentle prompting, one step at a time and a willingness to come back in ten minutes achieve more than insistence ever does. Nema Home Care is registered for dementia care as well as general home support. Ask what dementia training carers complete, how they respond to distress or refusal, and what the plan is if someone begins going out at night. It is also worth asking how the agency keeps families informed as the condition changes and who reviews the arrangement.
Home Care at Nema Home Care
Care that arrives rather than requires a move is what most people say they want, and it can start small and grow. Nema Home Care in Buckhurst Hill is registered for home care, taking in personal care, medication support, meal preparation and help with shopping and housework. Its last inspection, carried out in August 2023, resulted in an overall rating of good. Typical rates in the East sit between £28 and £33 an hour, so weekly cost tracks the number of calls and their length. Practical questions include how the care plan is written, how visits are logged and shared with families, and who picks up the phone outside office hours. Ask too how the agency recruits and supervises the carers who will be coming in.
Older Person Care at Nema Home Care
Independence at home often survives on fairly modest help, perhaps someone to steady a shower, lay out clothes, prompt the tablets and put a meal together. Nema Home Care is registered for older person care, which covers exactly that sort of daily assistance along with simple company. Ask how long each visit runs, how many carers would rotate through a week, and whether the schedule can be adjusted as needs change. Families also want to know about evenings and weekends, how lateness is communicated, and what happens if nobody answers the door. Hourly rates across the East usually fall between £28 and £33, and Essex can carry out a needs assessment for anyone who may qualify for funding.
Mental Health at Nema Home Care
Keeping a routine intact is often what prevents a mental health condition from tipping into crisis, and a dependable visit helps hold that routine. Mental health is among the categories Nema Home Care is registered for. Ask what experience the staff team has, how they recognise that someone is deteriorating, and which professionals they would involve when things become difficult.
Visual and Hearing Impairment at Nema Home Care
Speaking clearly without shouting, keeping rooms brightly lit and never moving a walking stick without saying so are the habits that count with sensory loss. Nema Home Care is registered to support people with visual or hearing impairment. Families should ask how preferences are recorded in the care plan, whether written information can come in large print, and how carers verify that they have been understood.
Younger Adults at Nema Home Care
Someone of 35 using home care wants it fitted round work, friends and family rather than round a care rota. Adults under 65 are one of the registered groups at Nema Home Care. Ask how flexible the visit times can be, how carers are matched for age and interests, and what goals beyond personal care go into the plan.
Learning Disability and Autism at Nema Home Care
Independence skills grow fastest when support is built around one person's own routines and sensory preferences rather than a standard template. Nema Home Care is registered to support adults with a learning disability or autism. Packages of this kind are often commissioned by Essex and reviewed annually, so ask how outcomes are recorded and how support workers are trained for individual needs.
Physical Disability at Nema Home Care
Transfers, washing and dressing take planning when mobility is limited, and the right equipment in the right place makes all the difference. Nema Home Care is registered to support people with a physical disability. Check whether carers are trained on the specific hoist or stand aid in use, whether double handed visits are available, and how the plan protects what someone can still do alone.
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