Crystal Social Care
Crystal Social Care is a home care agency in Brentwood, Essex (CM13 1PZ). It holds a CQC rating of Good.
About Crystal Social Care
At Crystal Social Care, we provide home care to people living in Brentwood, Essex and the surrounding areas. We work with older adults, younger adults living with physical disabilities, and people affected by dementia, supporting each person in the place that matters most to them — their own home. We understand that inviting someone into your home, or into the home of someone you love, is a significant decision. That is why we take time at the outset to understand what genuinely matters to each person, not just their care needs on paper, but how they like their day to run, what they enjoy, and how they want to be treated. From there we build support around the individual rather than fitting people into a fixed routine. Our team works across a range of support, from companionship and help with daily tasks through to more specialist care for people living with dementia or managing a physical disability. We know that needs change over time, and we stay in close contact with the people we support and their families so that our care moves with those changes rather than falling behind them. We are proud that our most recent inspection by the Care Quality Commission rated us as Good. That outcome reflects the everyday work of our team and the relationships they build with the people they care for. We do not take that lightly. If you are exploring home care options for yourself or for a family member in Brentwood or nearby, we are happy to have an honest conversation about what is possible and whether we might be the right fit. There is no pressure and no obligation. We simply want to help people get the right support in place so they can continue living well at home.
Care provided at Crystal Social Care
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 24 July 2025
Read the full inspection report on the CQC website.
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Common questions about Crystal Social Care
Where is Crystal Social Care located?
Crystal Social Care is a home care agency based in Brentwood, Essex (CM13 1PZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Crystal Social Care provide?
Crystal Social Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Crystal Social Care's CQC rating?
Crystal Social Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 July 2025. You can read the full CQC report from the link on this page.
Does Crystal Social Care provide dementia care?
Yes. Crystal Social Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Crystal Social Care
Can they support someone living with dementia at home?
Yes. Yes. Crystal Social Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Crystal Social Care covers roughly 10 miles from Brentwood.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Crystal Social Care has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Crystal Social Care. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Crystal Social Care
Dementia Care at Crystal Social Care
Dementia support works by reducing friction, keeping the day recognisable and the people in it familiar. Crystal Social Care is registered to provide dementia care. Ask what dementia training carers have and whether a small regular team can be kept on a client's rota. Establish how staff respond to agitation, repetition and refusal of personal care. Since needs increase, ask how extra visits are arranged and what is regarded as the point at which home is no longer the right place. A provider that answers plainly is the better choice.
Home Care at Crystal Social Care
Flexibility is the real selling point of home care: hours can be added after a fall and reduced again once someone recovers. Crystal Social Care works across Brentwood and the surrounding part of Essex under a home care registration. Inspectors rated the service good in July 2025, making this one of the more recent assessments on the register. Essex County Council carries out needs assessments and funds packages for those who meet the criteria. Anyone paying privately should budget on the regional range of 28 to 33 pounds an hour. Ask what the minimum visit length is and how changes to a package are agreed.
Older Person Care at Crystal Social Care
The point of older person care at home is usually to remove the few obstacles that make living alone unsafe, rather than to take over. Crystal Social Care is registered for older person care. That often means help with washing and dressing in the morning, a reminder about tablets and a proper meal later in the day. Ask how the agency assesses what is genuinely needed and how often that is revisited. Continuity of carers and the availability of evening or weekend cover are the two things most worth pressing on. Hourly rates in the East commonly fall between 28 and 33 pounds.
Younger Adults at Crystal Social Care
Younger adults needing care usually want it to be as unobtrusive as possible. Crystal Social Care is registered to support people under 65. Ask how visits can be scheduled around work or study, how easily times can be changed, and how carers are matched.
Physical Disability at Crystal Social Care
How someone gets out of bed, into a bathroom and out of the front door is the practical core of physical disability support. Crystal Social Care is registered in this area. Ask how moving and handling is assessed, whether double handed visits are available, and how equipment problems are reported and fixed.
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