Helping Hands
Helping Hands is a home care agency in Braintree, Essex (CM7 1JS). It holds a CQC rating of Good.
About Helping Hands
We at Helping Hands Braintree are proud to provide compassionate home care across Braintree and the surrounding Essex communities, supporting people to live well and safely in the place they know and love best: their own home. Based in the CM postcode area, our team works throughout Braintree and the wider East of England, bringing personalised care directly to people's doorsteps. Rather than asking individuals to adjust to an unfamiliar setting, we come to you, fitting seamlessly into the rhythms of daily life, whether that means a quiet morning visit, regular companionship through the week, or comprehensive live in support. Our local presence means we understand the area, the community, and the people we serve. The breadth of our specialisms reflects our belief that everyone deserves care shaped around them. We support older people who wish to remain independent at home, alongside younger adults navigating their own care journeys. For families touched by dementia, we provide patient, knowledgeable support that focuses on dignity, familiarity, and reassurance, recognising how much comfort can come from staying in surroundings filled with memories. We also care for individuals with learning disabilities and autism, mental health needs, physical disabilities, and visual or hearing impairments, tailoring every visit to the person rather than the diagnosis. In practice, this means listening carefully, building genuine relationships, and giving families the confidence that their loved one is in skilled, kind hands. Our most recent CQC inspection in April 2022 rated us Good overall, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers reassurance that the care we deliver is consistently safe, thoughtfully managed, and centred on the people who matter most. Choosing care is a deeply personal decision, and we understand the weight of that moment. If you are exploring home care options for yourself or someone you love, we warmly invite you to get in touch. We will take the time to listen, answer your questions honestly, and help you feel confident about the next step.
Care provided at Helping Hands
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 28 April 2022
Read the full inspection report on the CQC website.
Common questions about Helping Hands
Where is Helping Hands located?
Helping Hands is a home care agency based in Braintree, Essex (CM7 1JS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands provide?
Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Helping Hands's CQC rating?
Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 April 2022. You can read the full CQC report from the link on this page.
Does Helping Hands provide dementia care?
Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Braintree is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Braintree covers roughly 10 miles from Braintree.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Helping Hands Braintree has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Helping Hands Braintree. Actual fees depend on the room, the level of care and how it is funded.
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