Crossroads & Chelmsford
Crossroads & Chelmsford is a home care agency in Braintree, Essex (CM7 3AN). It holds a CQC rating of Good.
About Crossroads & Chelmsford
We at Crossroads Braintree & Chelmsford are proud to be a trusted home care agency supporting individuals and families across Braintree, Chelmsford and the wider Essex community. Our mission is simple: to help people live well in the place they love most, their own home. Operating throughout the CM postcode area, we bring compassionate, personalised care directly to the doorsteps of those who need us. Whether you live in a quiet village on the outskirts of Braintree or in the heart of Chelmsford, our team travels to you, ensuring that familiar surroundings, treasured memories and everyday routines remain at the centre of daily life. There is no need to leave the comfort of a much loved home to receive the support that makes a real difference. Our care is as varied as the people we support. We provide dedicated Older Person Care and Home Care for those who wish to maintain independence as they age, alongside specialist Dementia Care that focuses on patience, gentle routine and preserving dignity through every stage of the journey. We also support adults living with Learning Disabilities and Autism, Mental Health conditions, Physical Disabilities, and Visual or Hearing Impairments, and we work with Younger Adults whose needs may differ from those traditionally associated with home care. In practice, this means our support is shaped entirely around the individual. For families, it might mean the reassurance of knowing a parent has help with morning routines, medication reminders or a warm meal. For a younger adult, it could mean the confidence to pursue hobbies, attend appointments or simply enjoy a walk with a trusted companion by their side. For someone living with sensory impairment, it is about clear communication, respect and thoughtful adaptations that make everyday tasks feel manageable again. Every care plan is a conversation, not a checklist, and we continually adjust our approach as needs evolve. We are proud that the Care Quality Commission has rated us Good overall, with Good ratings across all five domains: Safe, Effective, Caring, Responsive and Well led. For families weighing up their options, this independent assessment offers meaningful reassurance that the care we deliver meets the standards you would rightly expect for someone you love. It reflects the everyday dedication of our carers and the values that guide our organisation. Choosing home care is a deeply personal decision, and we understand the weight that comes with it. If you are exploring support for yourself or a family member in Braintree, Chelmsford or the surrounding areas, we warmly invite you to get in touch. We are here to listen, to answer your questions and to help you find a way forward that feels right for your family.
Care provided at Crossroads & Chelmsford
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 September 2018
Read the full inspection report on the CQC website.
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Common questions about Crossroads & Chelmsford
Where is Crossroads & Chelmsford located?
Crossroads & Chelmsford is a home care agency based in Braintree, Essex (CM7 3AN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Crossroads & Chelmsford provide?
Crossroads & Chelmsford is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Crossroads & Chelmsford's CQC rating?
Crossroads & Chelmsford is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 September 2018. You can read the full CQC report from the link on this page.
Does Crossroads & Chelmsford provide dementia care?
Yes. Crossroads & Chelmsford supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Crossroads & Chelmsford
Can they support someone living with dementia at home?
Yes. Yes. Crossroads Braintree & Chelmsford is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Crossroads Braintree & Chelmsford covers roughly 10 miles from Braintree.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Crossroads Braintree & Chelmsford has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Crossroads Braintree & Chelmsford. Actual fees depend on the room, the level of care and how it is funded.
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