Creative Support - Thistley Green
Creative Support - Thistley Green is a home care agency in Braintree, Essex (CM7 9SE). It holds a CQC rating of Outstanding.
About Creative Support - Thistley Green
We at Creative Support Thistley Green are proud to provide compassionate home care across Braintree, Essex, supporting people to live well and independently in the comfort of their own homes. Our team delivers personalised support tailored to each individual we work alongside, ensuring care feels both familiar and empowering. Based in the CM postcode area of Braintree, we are well placed to serve people throughout the local community and surrounding villages. Because our care comes to you, the focus is always on enabling residents to remain in the place they know best, surrounded by their own belongings, routines, and connections. This rooted approach helps people retain a sense of identity, comfort, and continuity whilst receiving the support they need. Our specialisms reflect the breadth of needs we are able to meet. We support adults living with learning disabilities and autism, helping them build confidence, develop daily living skills, and pursue the activities and goals that matter most to them. For people experiencing mental health challenges, we offer steady, understanding support that prioritises wellbeing and emotional stability. We also assist individuals with physical disabilities, as well as those living with visual or hearing impairment, adapting our communication and approach so that every person feels heard, respected, and genuinely involved in decisions about their own care. In practice, this means our support workers take the time to truly understand each person, their preferences, their history, and the small details that make daily life meaningful. Families can take comfort in knowing that their loved one is supported by a team who values dignity, choice, and inclusion at every step. Whether help is needed with personal care, medication, community access, or simply companionship and reassurance, our approach is shaped around the individual rather than the task. We are immensely proud to hold an Outstanding overall rating from the Care Quality Commission, following our most recent inspection. Within that judgement, we were rated Outstanding for being Effective and Outstanding for being Well-led, alongside Good ratings for being Safe, Caring, and Responsive. For families, this independent recognition offers genuine reassurance that the care provided is not only safe and compassionate, but also led with vision and delivered with measurable, positive outcomes for the people we support. Choosing care for someone you love is one of the most important decisions a family can make, and we understand the trust placed in us is significant. If you are exploring home care options in Braintree or the wider Essex area, we warmly invite you to get in touch. We would be delighted to listen, answer your questions, and help you decide whether our support is the right fit for your family.
Care provided at Creative Support - Thistley Green
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 30 April 2020
Read the full inspection report on the CQC website.
Common questions about Creative Support - Thistley Green
Where is Creative Support - Thistley Green located?
Creative Support - Thistley Green is a home care agency based in Braintree, Essex (CM7 9SE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Creative Support - Thistley Green provide?
Creative Support - Thistley Green is registered to provide care in people’s own homes, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Creative Support - Thistley Green's CQC rating?
Creative Support - Thistley Green is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 30 April 2020. You can read the full CQC report from the link on this page.
Questions families ask about Creative Support - Thistley Green
Can they support someone living with dementia at home?
No. Creative Support - Thistley Green does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Creative Support - Thistley Green covers roughly 10 miles from Braintree.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Creative Support - Thistley Green has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Creative Support - Thistley Green. Actual fees depend on the room, the level of care and how it is funded.
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