Caring Direct
Caring Direct is a home care agency in Braintree, Essex (CM77 7WT). It holds a CQC rating of Requires Improvement.
About Caring Direct
At Caring Direct, we provide home care to people living in Braintree and the surrounding areas of Essex. We support individuals in the comfort and familiarity of their own homes, which we believe makes a real difference to wellbeing and quality of life. Our team works with a wide range of people, including older adults, younger adults, and those living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We recognise that every person we support has their own routines, preferences, and goals, and we try hard to reflect that in the way we deliver care. We want to be straightforward with you. Our most recent inspection by the Care Quality Commission resulted in a "requires improvement" rating, and we take that seriously. We have been working hard to address the areas highlighted and to raise the standard of care and support we provide. We believe in being honest about where we are, and we are committed to demonstrating real, lasting improvement for the people who rely on us. Home care means people can stay in the place they know best, surrounded by the things that matter to them. Whether someone needs support with daily living, personal care, or more specialist assistance, we aim to provide a consistent and reliable presence that people and their families can trust. We are always happy to have an open conversation about what support might look like for you or your loved one. If you would like to find out more about how we work or whether we could be the right fit for your needs, please do get in touch. We would genuinely welcome the opportunity to speak with you.
Care provided at Caring Direct
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 5 March 2025
Read the full inspection report on the CQC website.
Common questions about Caring Direct
Where is Caring Direct located?
Caring Direct is a home care agency based in Braintree, Essex (CM77 7WT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Caring Direct provide?
Caring Direct is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Caring Direct's CQC rating?
Caring Direct is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 March 2025. You can read the full CQC report from the link on this page.
Does Caring Direct provide dementia care?
Yes. Caring Direct supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Caring Direct
Can they support someone living with dementia at home?
Yes. Yes. Caring Direct Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Caring Direct Ltd covers roughly 10 miles from Braintree.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Caring Direct Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Caring Direct Ltd. Actual fees depend on the room, the level of care and how it is funded.
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