Real People
Real People is a home care agency in Benfleet, Essex (SS7 2BT). It holds a CQC rating of Outstanding.
About Real People
We provide care at home in Benfleet and the surrounding parts of Essex. Those we support include older adults, adults with learning disabilities and autistic adults, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and younger adults. How somebody is spoken to matters to us as much as what gets done. A carer can complete every task on a plan and still leave a person feeling managed rather than helped, and that difference is not a detail, it is the job. So we recruit for manner as much as for experience, we train properly, and we supervise in a way that means we would notice if the manner slipped. The practical side has to be right too, and reliability is what most often fails in this sector. We keep rounds realistic, we decline patterns of care we cannot honestly staff, and we let people know in advance when something has to move. Our overall rating from the Care Quality Commission is outstanding. We are pleased with it and a little wary of it, because a rating describes a period of time rather than a permanent quality. What keeps it true is the same close attention to individual households that earned it, one visit at a time.
Care provided at Real People
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 17 April 2019
Read the full inspection report on the CQC website.
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Common questions about Real People
Where is Real People located?
Real People is a home care agency based in Benfleet, Essex (SS7 2BT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Real People provide?
Real People is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Real People's CQC rating?
Real People is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 17 April 2019. You can read the full CQC report from the link on this page.
Questions families ask about Real People
Can they support someone living with dementia at home?
No. Real People Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Real People Ltd covers roughly 10 miles from Benfleet.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Real People Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Real People Ltd. Actual fees depend on the room, the level of care and how it is funded.
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