Treasure Vince
Treasure Vince is a home care agency in Basildon, Essex (SS15 5BF). It holds a CQC rating of Requires Improvement.
About Treasure Vince
We at Treasure Vince are proud to provide compassionate home care across Basildon and the surrounding Essex communities, supporting people to live well and safely in the place they know best: their own home. As a dedicated home care agency, we bring personalised support directly to your loved one's doorstep in Basildon and the wider SS postcode area. Being based in the heart of Essex means our team understands the local community and the people who call it home. Rather than asking residents to adjust to a new environment, we come to them, delivering care that fits seamlessly into familiar surroundings, favourite routines, and the comfort of home. From a quiet residential street to a bustling family household, our carers arrive ready to support each person with warmth, respect, and dignity. Our specialisms reflect the diverse needs of the people we support. We provide older person care for those who wish to remain independent at home as they age, and dementia care that focuses on gentle reassurance, routine, and preserving what matters most to each individual. For adults living with learning disabilities or autism, we take time to understand personal preferences and communication styles, offering steady, respectful support that promotes confidence and choice. We also support people managing mental health conditions, helping them build stability and wellbeing through consistent, empathic care. For those with physical disabilities or visual and hearing impairments, our carers are attentive to accessibility, safety, and the small adjustments that make daily life easier. We proudly support younger adults too, recognising that care needs can arise at any stage of life and that every person deserves support tailored to their goals and lifestyle. In practice, this means families can expect care that is genuinely personal. Whether it is help with morning routines, medication reminders, mobility support, companionship, or more complex care needs, we work closely with each household to build a plan that feels right. Families often tell us that having reliable, familiar carers brings enormous peace of mind, knowing their relative is treated with kindness and that someone trusted is checking in. Our most recent CQC inspection in October 2022 rated us as Requires Improvement overall, with Good ratings across the Safe, Caring, and Well-led domains, and Requires Improvement in the Effective and Responsive areas. We view these findings honestly and constructively. The strengths recognised by the CQC, particularly around safety, our caring approach, and the leadership of the team, reflect the values we hold dear every day. Where improvements have been identified, we are committed to listening, learning, and strengthening our practice so that every person we support receives care of the highest standard. Transparency matters to us, and we welcome open conversations with families about how we are developing. Choosing home care is a deeply personal decision, and we know how much thought and love goes into finding the right support for someone you care about. If you are exploring options in Basildon or across Essex, we would be delighted to talk with you, answer your questions, and explore how we might help. Please reach out at a time that suits you, and let us walk alongside your family with the compassion and care your loved one deserves.
Care provided at Treasure Vince
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 22 October 2022
Read the full inspection report on the CQC website.
Common questions about Treasure Vince
Where is Treasure Vince located?
Treasure Vince is a home care agency based in Basildon, Essex (SS15 5BF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Treasure Vince provide?
Treasure Vince is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Treasure Vince's CQC rating?
Treasure Vince is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 22 October 2022. You can read the full CQC report from the link on this page.
Does Treasure Vince provide dementia care?
Yes. Treasure Vince supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Treasure Vince
Can they support someone living with dementia at home?
Yes. Yes. Treasure Vince is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Treasure Vince covers roughly 10 miles from Basildon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Treasure Vince has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Treasure Vince. Actual fees depend on the room, the level of care and how it is funded.
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