Potton Services
Potton Services is a home care agency in Basildon, Essex (SS14 1GJ). It holds a CQC rating of Good.
About Potton Services
Here at Potton, we provide home care across Basildon and the surrounding areas of Essex, supporting people to live as independently as possible in the comfort of their own homes. We work with older people, younger adults, and individuals with learning disabilities, autism and physical disabilities, tailoring the support we offer around each person's needs, routines and preferences. We know that inviting a care worker into your home is a big decision, and we never take that trust lightly. From the very first conversation, we take time to get to know the people we support and the families around them, because good care only happens when you truly understand someone as an individual. We are not interested in a one size fits all approach. Every care plan we put together reflects the real life of the person it is written for. Our team is made up of people who genuinely care about the work they do. We invest in training and ongoing development so that our staff have the knowledge and confidence to provide safe, consistent and respectful support. Whether someone needs help with personal care, daily routines, getting out into the community or simply having someone reliable to call on, we are here to help make that happen. We are proud to hold a Good rating from the Care Quality Commission, which reflects the commitment our team brings to every visit. But beyond the rating, what matters most to us is that the people we support feel heard, valued and comfortable with the care they receive. If you are looking for home care in Basildon or the wider Essex area, we would be very happy to have a conversation about how we might be able to help you or someone you care about.
Care provided at Potton Services
- Older person care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 2 July 2021
Read the full inspection report on the CQC website.
Common questions about Potton Services
Where is Potton Services located?
Potton Services is a home care agency based in Basildon, Essex (SS14 1GJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Potton Services provide?
Potton Services is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Potton Services's CQC rating?
Potton Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 July 2021. You can read the full CQC report from the link on this page.
Questions families ask about Potton Services
Can they support someone living with dementia at home?
No. Potton Services does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Potton Services covers roughly 10 miles from Basildon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Potton Services has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Potton Services. Actual fees depend on the room, the level of care and how it is funded.
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