Poplar House
Poplar House is a home care agency in Basildon, Essex (SS13 1FG). It holds a CQC rating of Good.
About Poplar House
At Poplar House, we provide home care to people living in Basildon and the surrounding areas of Essex. We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also support people managing eating disorders and those recovering from alcohol or drug misuse. Whoever comes to us, we take the time to understand their situation properly before anything else. We know that inviting someone into your home to support you, or watching a family member do so, is not a small thing. It requires trust, and we do not take that lightly. Our team works hard to build genuine relationships with the people we care for, showing up consistently and treating everyone with real respect and dignity. Care plans are built around the individual, not the other way around, and we stay flexible as needs change over time. Our most recent inspection by the Care Quality Commission rated us as good, which we are proud of. It reflects the standard we hold ourselves to every day, and it gives families something concrete to point to when they are weighing up their options. We are based in Basildon and feel strongly about being part of this community. Supporting people to stay in their own homes, in familiar surroundings, close to the people and things that matter to them, is something we genuinely believe makes a difference to wellbeing. Independence looks different for everyone, and our role is to help each person maintain as much of it as they can. If you would like to find out more about how we can help, we are always happy to have an honest conversation about what you or your loved one might need.
Care provided at Poplar House
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 13 February 2019
Read the full inspection report on the CQC website.
Common questions about Poplar House
Where is Poplar House located?
Poplar House is a home care agency based in Basildon, Essex (SS13 1FG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Poplar House provide?
Poplar House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Poplar House's CQC rating?
Poplar House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 February 2019. You can read the full CQC report from the link on this page.
Does Poplar House provide dementia care?
Yes. Poplar House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Poplar House
Can they support someone living with dementia at home?
Yes. Yes. Poplar House is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Poplar House covers roughly 10 miles from Basildon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Poplar House has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Poplar House. Actual fees depend on the room, the level of care and how it is funded.
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