MTS Healthcare
MTS Healthcare is a home care agency in Basildon, Essex (SS16 4TR).
About MTS Healthcare
We at MTS Healthcare are proud to offer trusted home care across Basildon and the wider Essex area, supporting people to live safely and comfortably in the place they know best: their own home. As a dedicated home care provider serving the SS postcode region, we bring compassionate, person centred support directly to your doorstep. Because we deliver care within the community, our environment is shaped by yours. Whether you live in a family home in Basildon, a bungalow on a quiet residential street, or a flat closer to the town centre, our role is to fit seamlessly into your daily surroundings. We understand how important familiar spaces, treasured belongings, and established routines are to wellbeing, and we tailor our visits to complement the rhythm of your household rather than disrupt it. Our team travels across Basildon and the surrounding Essex neighbourhoods, ensuring reliable, consistent support wherever home may be. Our care specialisms reflect the diverse needs of the community we serve. We provide dedicated support for older people who wish to remain independent at home, offering everything from companionship and help with daily tasks to more comprehensive personal care. For families navigating a diagnosis of dementia, our approach is patient, calm, and gently reassuring, focusing on preserving dignity, encouraging familiar routines, and creating moments of connection each day. We also support adults living with physical disabilities, helping with mobility, personal care, and the practical elements of daily life in a way that promotes confidence and autonomy. Alongside this, we care for individuals with visual or hearing impairments, adapting our communication and support to ensure every person feels understood, respected, and fully involved in decisions about their own care. We extend our support to younger adults too, recognising that care needs do not follow a set age and that every individual deserves tailored, thoughtful assistance to live life on their own terms. In practice, this means care plans built around the person rather than the condition, and a team that takes time to truly know those we support, along with the families who love them. As a newer registered provider, MTS Healthcare has not yet received a formal CQC rating. Whilst we look forward to our first inspection, we remain fully committed to the standards and principles that the Care Quality Commission expects: safe, effective, caring, responsive, and well led support. Families can be reassured that our practice is built on these foundations from day one, and we welcome open conversations about how we work, so you can feel confident in the choice you are making. Choosing home care is a deeply personal decision, and we understand the weight that comes with it. If you are exploring options for yourself or a loved one in Basildon or across Essex, we warmly invite you to get in touch. We would be glad to listen, answer your questions, and talk through how we might help your family feel supported, safe, and truly at home.
Care provided at MTS Healthcare
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about MTS Healthcare
Where is MTS Healthcare located?
MTS Healthcare is a home care agency based in Basildon, Essex (SS16 4TR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does MTS Healthcare provide?
MTS Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does MTS Healthcare provide dementia care?
Yes. MTS Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about MTS Healthcare
Can they support someone living with dementia at home?
Yes. Yes. MTS Healthcare is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. MTS Healthcare covers roughly 10 miles from Basildon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
MTS Healthcare has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from MTS Healthcare. Actual fees depend on the room, the level of care and how it is funded.
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