Hilltop Care
Hilltop Care is a home care agency in Basildon, Essex (SS15 5RS).
About Hilltop Care
We at Hilltop Care are proud to offer compassionate home care across Basildon and the wider Essex community, supporting individuals to live safely, comfortably and independently in the place they know and love best: their own home. Based in the SS postcode area, we serve families throughout Basildon and the surrounding neighbourhoods. Rather than asking your loved one to adjust to an unfamiliar environment, our team comes to them, delivering personalised support within the familiar comfort of their own living room, kitchen and garden. This continuity of place can be especially reassuring for older adults and those living with cognitive or sensory challenges, allowing routines, memories and cherished belongings to remain a central part of daily life. Our care is shaped around the individual, and we specialise in supporting a broad range of needs. For older people, we provide gentle, respectful assistance with everyday tasks such as personal care, meal preparation, medication prompts and companionship. For those living with dementia, our approach centres on patience, familiarity and reassurance, helping to reduce anxiety and promote moments of connection and calm. Families often tell us how much peace of mind it brings to know a trusted carer is visiting regularly, watching for subtle changes and keeping communication open. We also support adults living with mental health conditions, offering a steady, understanding presence that encourages wellbeing, structure and confidence in daily routines. For individuals with a physical disability, our team assists with mobility, personal care and practical tasks in a way that respects dignity and promotes as much independence as possible. We further support people with visual or hearing impairments, adapting our communication and care techniques so that every interaction feels clear, respectful and unhurried. Younger adults are equally welcome within our care community. We recognise that care needs are not defined by age, and we tailor our support to reflect the lifestyles, goals and aspirations of every person we work alongside, whether that means help with education, social activities, employment routines or day to day living. At the heart of our approach is a simple belief: good home care is built on trust, consistency and genuine human warmth. We take time to get to know each person we support, along with the family members and friends who love them. From the very first conversation, we listen carefully, ask thoughtful questions and build a care plan that reflects preferences, cultural background, personal history and the small details that make a house feel like home. Hilltop Care is currently listed with the Care Quality Commission as Not Yet Rated. This means our provision has not yet been formally inspected and awarded an overall rating. We understand that CQC ratings are an important reference point for families, and we welcome open conversations about our standards, policies and the ways we monitor quality internally. Our team is committed to delivering care that meets and exceeds regulatory expectations, and we are happy to share information about our recruitment, training and safeguarding practices with any family considering our support. Choosing care for someone you love is one of the most significant decisions a family can make. It often comes at a moment of change, uncertainty or worry, and we never take that lightly. Whether you are exploring a few hours of weekly companionship, regular daily visits, or more comprehensive support for a complex condition, we are here to guide you through every step with honesty and kindness. If you would like to learn more about how we at Hilltop Care can support your family in Basildon, we warmly invite you to get in touch. A conversation costs nothing, and it may be the first reassuring step towards a care arrangement that truly feels right for the person at the centre of it all.
Care provided at Hilltop Care
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Hilltop Care
Where is Hilltop Care located?
Hilltop Care is a home care agency based in Basildon, Essex (SS15 5RS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Hilltop Care provide?
Hilltop Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Hilltop Care provide dementia care?
Yes. Hilltop Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Hilltop Care
Can they support someone living with dementia at home?
Yes. Yes. Hilltop Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hilltop Care Ltd covers roughly 10 miles from Basildon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Hilltop Care Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Hilltop Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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