Care at Home Services (South East) – Eastbourne, and the Weald
Care at Home Services (South East) – Eastbourne, and the Weald is a home care agency in Hailsham, East Sussex (BN27 2AE). It holds a CQC rating of Good.
About Care at Home Services (South East) – Eastbourne, and the Weald
We provide care and support to people in their own homes across Eastbourne, Hailsham and the Weald. The people we work with include older people, younger adults, people living with dementia, people managing mental health conditions, people with physical disabilities and people with sight or hearing loss. Support belongs to the person receiving it. It is their home, their routine and their decision how help happens, and we fit around that rather than expecting the reverse. We visit first and take our time over the conversation, because what families assume is difficult and what the person finds difficult are often not the same thing. From that conversation we agree a plan, with family or an advocate involved whenever somebody wants them there, and we revise it as circumstances change rather than at fixed review dates. Visits cover personal care, medication, meals and drinks, housework and laundry, shopping, getting to appointments, and company for people whose days have grown quiet. For people living with dementia we keep the same small team visiting and work at their pace. Where somebody is managing a mental health condition we keep support consistent and work alongside their community team. Where sight or hearing is affected we think about how we announce ourselves. We cover both towns and a good deal of countryside, so we build rotas around real distances. Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk things through.
Care provided at Care at Home Services (South East) – Eastbourne, and the Weald
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 18 May 2026
Read the full inspection report on the CQC website.
How Care at Home Services (South East) Limited - Eastbourne, Hailsham and the Weald compares in Wealden
Measured against the 25 home care agencies registered in Wealden.
- CQC rating
- Good. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 18 May 2026. 2 of the 25 agencies have published a newer inspection report since.
- Registered
- January 2017. 14 of the 25 agencies registered more recently.
- Provider
- 15 services. Care at Home Services (South East) Limited runs 15 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Wealden.
The local picture: Wealden
What the numbers say about home care in Wealden, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
- People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
- Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 22 registered today.
- Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
- Compared with the rest of East Sussex: Fewer agencies. Wealden has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Care at Home Services (South East) Limited - Eastbourne, Hailsham and the Weald
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 30 January 2017, so 9 years.
- Run by
- Care at Home Services (South East) Limited, which runs 15 adult social care services in England. 9 of the 12 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Care at Home Services (South East) – Eastbourne, and the Weald
Where is Care at Home Services (South East) – Eastbourne, and the Weald located?
Care at Home Services (South East) – Eastbourne, and the Weald is a home care agency based in Hailsham, East Sussex (BN27 2AE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care at Home Services (South East) – Eastbourne, and the Weald provide?
Care at Home Services (South East) – Eastbourne, and the Weald is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Care at Home Services (South East) – Eastbourne, and the Weald's CQC rating?
Care at Home Services (South East) – Eastbourne, and the Weald is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 May 2026. You can read the full CQC report from the link on this page.
Does Care at Home Services (South East) – Eastbourne, and the Weald provide dementia care?
Yes. Care at Home Services (South East) – Eastbourne, and the Weald supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care at Home Services (South East) – Eastbourne, and the Weald
Can they support someone living with dementia at home?
Yes. Yes. Care at Home Services (South East) Limited – Eastbourne, Hailsham and the Weald is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care at Home Services (South East) Limited – Eastbourne, Hailsham and the Weald covers roughly 10 miles from Hailsham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Care at Home Services (South East) Limited – Eastbourne, Hailsham and the Weald has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Care at Home Services (South East) Limited – Eastbourne, Hailsham and the Weald. Actual fees depend on the room, the level of care and how it is funded.
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