Hand To Hand Care
Hand To Hand Care is a home care agency in Bexhill-on-sea, East Sussex (TN39 4SJ). It holds a CQC rating of Good.
About Hand To Hand Care
We at Hand To Hand Care are proud to provide compassionate home care across Bexhill on Sea and the surrounding communities of East Sussex, supporting people to live well and safely in the place they know best: their own home. Operating throughout the TN postcode area, our team brings personalised care directly to residents across Bexhill on Sea and nearby villages. By delivering support in familiar surroundings, we help the people we care for maintain their independence, daily routines, and connections to the local community they love. Whether someone lives in a quiet residential street, a seaside flat, or a family home filled with memories, our carers arrive ready to fit gently into that environment, respecting each individual's pace, preferences, and way of life. The breadth of our specialisms reflects our belief that quality care should be available to everyone who needs it. We support older people with the everyday tasks that can become more challenging over time, from personal care and medication prompts to companionship and meal preparation. For families navigating a dementia diagnosis, we offer patient, consistent support designed to reduce confusion and bring reassurance, both to the person living with dementia and to those who love them. Our experience also extends to supporting younger adults and people with learning disabilities or autism, helping individuals build confidence, develop life skills, and engage with their community in ways that feel right for them. We work alongside people experiencing mental health challenges, offering steady, non judgemental support that promotes wellbeing and stability. For those living with physical disabilities or visual and hearing impairments, our carers adapt their approach thoughtfully, ensuring communication is clear, dignity is preserved, and practical needs are met with skill. We also provide sensitive support to individuals affected by alcohol or drug misuse, recognising that recovery and stability often benefit from reliable, compassionate care at home. What this means in practice for residents and their families is straightforward: a familiar carer who understands the person behind the care plan, a flexible approach that adapts as needs change, and the peace of mind that comes from knowing someone trustworthy is there. Families often tell us how much it matters to have that consistent presence, particularly when a loved one is vulnerable or when relatives live far away. We see ourselves as a bridge, keeping families informed, involved, and confident that their loved one is in capable hands. Our work has been independently assessed by the Care Quality Commission, which awarded us an overall rating of Good following inspection. We achieved a Good rating across all five key areas the CQC examines: Safe, Effective, Caring, Responsive, and Well led. For families, this offers meaningful reassurance. It confirms that we keep people safe, that the care we deliver achieves good outcomes, that our team treats people with genuine kindness, that we respond thoughtfully to individual needs, and that the agency is managed with care and accountability. These are not abstract standards; they are the everyday measures of whether a care provider can truly be trusted with someone you love. We understand that searching for home care can feel overwhelming, particularly when a family is navigating change, uncertainty, or worry about a relative's wellbeing. Every family's situation is different, and every person we support is an individual with their own history, preferences, and hopes. That is why we always begin with a conversation, taking time to listen, to understand what matters most, and to build a care arrangement that feels right rather than rushed. If you are exploring home care options in Bexhill on Sea or the wider East Sussex area, we would be delighted to hear from you. Whether you are looking for occasional support, regular visits, or more comprehensive care, please reach out to discuss how Hand To Hand Care might walk alongside your family. We are here to answer questions, offer guidance, and provide the kind of warm
Care provided at Hand To Hand Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 14 November 2019
Read the full inspection report on the CQC website.
Common questions about Hand To Hand Care
Where is Hand To Hand Care located?
Hand To Hand Care is a home care agency based in Bexhill-on-sea, East Sussex (TN39 4SJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Hand To Hand Care provide?
Hand To Hand Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Hand To Hand Care's CQC rating?
Hand To Hand Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 November 2019. You can read the full CQC report from the link on this page.
Does Hand To Hand Care provide dementia care?
Yes. Hand To Hand Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Hand To Hand Care
Can they support someone living with dementia at home?
Yes. Yes. Hand To Hand Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hand To Hand Care Ltd covers roughly 10 miles from Bexhill-on-sea.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Hand To Hand Care Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Hand To Hand Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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