Care at Home Services (South East) – Bentley Grange
Care at Home Services (South East) – Bentley Grange is a home care agency in Hailsham, East Sussex (BN27 1FA). It holds a CQC rating of Good.
About Care at Home Services (South East) – Bentley Grange
We at Care at Home Services (South East) – Bentley Grange are proud to provide compassionate home care across Hailsham and the surrounding East Sussex community. Our mission is simple: to help people live well and safely in the place they love most, their own home. Based in Hailsham within the BN postcode area, our team supports individuals throughout the local area, bringing personalised care directly to the doorsteps of those who need it. Being rooted in this part of East Sussex means we understand the community we serve, from the rhythms of daily life in town to the quieter corners of the surrounding countryside. Our care comes to you, meaning there is no need to leave familiar surroundings, treasured belongings, or the comfort of a well loved routine. Our support is tailored to a wide range of needs. We specialise in older person care and home care, offering everything from companionship and help with daily tasks to more involved personal care. For those living with dementia, our approach is patient, gentle, and consistent, giving families reassurance that their loved one is understood and treated with dignity every step of the way. We also support adults living with mental health conditions, physical disabilities, and visual or hearing impairments, adapting our approach to suit each individual's preferences and circumstances. Younger adults are equally welcome within our care. We recognise that care needs are not defined by age alone, and we take pride in supporting people at every stage of life to maintain independence, confidence, and a strong sense of self. Whether someone requires a short visit each day, more regular support, or help navigating a complex health condition, we work closely with families to shape a care plan that genuinely fits. In practice, this means our carers become a trusted presence in the home, someone who arrives with warmth, listens carefully, and delivers care with skill and sensitivity. For families, it means peace of mind knowing that a loved one is supported by a team who treats them as an individual, not a task on a list. We understand that inviting care into the home is a significant decision, and we do everything we can to make that transition feel natural and reassuring. Our commitment to quality is reflected in our Care Quality Commission rating of Good across every domain assessed. Being rated Good for Safe, Effective, Caring, Responsive, and Well led demonstrates that the standards we uphold are recognised across every aspect of what we do, from the safety of our practice to the leadership behind our team. For families researching care options, this consistent rating offers meaningful reassurance that we take our responsibilities seriously and strive to deliver care worthy of the trust placed in us. If you are exploring home care for yourself or a loved one in Hailsham or the wider East Sussex area, we would be delighted to hear from you. Choosing care is a deeply personal journey, and we are here to answer your questions, listen to your concerns, and help you feel confident about the next step. Please do get in touch to learn more about how we can support your family with kindness, professionalism, and genuine respect.
Care provided at Care at Home Services (South East) – Bentley Grange
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 3 April 2020
Read the full inspection report on the CQC website.
How Care at Home Services (South East) Limited - Bentley Grange compares in Wealden
Measured against the 25 home care agencies registered in Wealden.
- CQC rating
- Good. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 3 April 2020. 12 of the 25 agencies have published a newer inspection report since.
- Registered
- March 2023. One of the newer agencies in the area. Only 6 of the 25 have registered more recently.
- Provider
- 15 services. Care at Home Services (South East) Limited runs 15 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Wealden.
The local picture: Wealden
What the numbers say about home care in Wealden, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
- People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
- Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 22 registered today.
- Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
- Compared with the rest of East Sussex: Fewer agencies. Wealden has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Care at Home Services (South East) Limited - Bentley Grange
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 31 March 2023, so 3 years.
- Run by
- Care at Home Services (South East) Limited, which runs 15 adult social care services in England. 9 of the 12 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Care at Home Services (South East) – Bentley Grange
Where is Care at Home Services (South East) – Bentley Grange located?
Care at Home Services (South East) – Bentley Grange is a home care agency based in Hailsham, East Sussex (BN27 1FA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care at Home Services (South East) – Bentley Grange provide?
Care at Home Services (South East) – Bentley Grange is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Care at Home Services (South East) – Bentley Grange's CQC rating?
Care at Home Services (South East) – Bentley Grange is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 April 2020. You can read the full CQC report from the link on this page.
Does Care at Home Services (South East) – Bentley Grange provide dementia care?
Yes. Care at Home Services (South East) – Bentley Grange supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care at Home Services (South East) – Bentley Grange
Can they support someone living with dementia at home?
Yes. Yes. Care at Home Services (South East) Limited – Bentley Grange is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care at Home Services (South East) Limited – Bentley Grange covers roughly 10 miles from Hailsham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Care at Home Services (South East) Limited – Bentley Grange has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Care at Home Services (South East) Limited – Bentley Grange. Actual fees depend on the room, the level of care and how it is funded.
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