Which providers in Cranleigh are listed on this page?

Nine registered residential care homes match this search, each with its own profile. Seven hold a Good rating from the Care Quality Commission and two have not yet been given a published rating. Registration tells you nothing about current vacancies, so availability has to be confirmed with each provider directly. Reading the profiles first makes those calls considerably shorter.

What should be asked when visiting a care home in Cranleigh?

Ask how care plans are written and reviewed and how families are informed when something changes. Check how medicines are stored, given and recorded, and what happens when a resident becomes unwell out of hours. Ask about staffing levels overnight, staff turnover and how often agency cover is used, since continuity shapes daily life more than furnishings. It is also worth asking what the home would do if needs rose beyond its registration.

What is the difference between a care home and a nursing home?

A care home provides personal care, meaning help with washing, dressing, meals, medicines and getting about, delivered by trained care staff. A nursing home offers the same alongside a registered nurse on duty, which matters where there are wounds to dress, a feeding tube, unstable diabetes or complex medication to manage. Every provider on this page is registered as a residential care home rather than a nursing home. If nursing care is needed, the assessment should record that and the search should move to nursing provision.

Can Surrey County Council pay towards a care home placement?

It may, once both a care needs assessment and a financial assessment have been completed. The needs assessment must first establish that residential care is the appropriate form of support rather than help at home. The financial assessment then examines income, savings and capital to set the contribution expected. If a council contribution is agreed, ask in writing whether a third party top up would be sought and who would be liable for it.

How is a care needs assessment arranged in Cranleigh?

Contact the adult social care team at Surrey County Council and request an assessment of care and support needs. There is no charge and no means test attached, so it is worth doing even where care will be funded privately. The written outcome gives every provider a clear starting point and saves repeating the same history many times. If the person is in hospital, the ward team can begin the process before discharge.

How far ahead should the search begin?

Starting before a crisis is always better, because choice narrows sharply when a decision must be made within days. Six to eight weeks allows time for assessments, several visits and a careful read of the inspection reports. After a hospital admission the timescale is often much shorter, and the council team is the quickest route in that situation. Even a provisional shortlist prepared early means an urgent decision is an informed one.

Home Care in Cranleigh

Cranleigh has 9 CQC registered home care agencies. 7 are rated Good, and 2 have not yet been rated. 5 of the 9 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Cranleigh at a glance

What the local numbers say about home care in Cranleigh, to help you judge the options below.

Hourly care visits, Surrey: £28.00 to £36.40 an hour. Middle half of prices from 5 agencies.
People aged 75 and over: 17,100. Rising to 20,000 by 2035, up 17%
Living with dementia, aged 65 and over (estimate): 2,300. Rising to 2,900 by 2035, up 27%
People aged 85 and over: 5,200. Rising to 7,900 by 2035, up 51%
Dementia diagnosis rate: 65%. The NHS ambition is 67%. Surrey as a whole is 68%.
Agencies in the borough, last 12 months: 1 opened, 0 closed. 29 registered today.
Choice of agencies: 91 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

What Care in Cranleigh Involves and What to Look For

Understanding what the providers here offer

All nine providers on this page are registered residential care homes, meaning they deliver personal care such as help with washing, dressing, eating, mobility and medicines, supported by trained care staff rather than nurses on site. That distinction matters when working out whether a person's needs can be met by the services listed here or whether something with clinical oversight is required. Seven hold a Good rating from the Care Quality Commission and two are not yet rated.

Using the inspection evidence properly

Where ratings sit close together, the reports rather than the labels separate one provider from another. Check when each report was published, because a judgement from some years ago may describe a team that has since changed completely. Read what inspectors recorded about staffing levels, medicines management and how people spend their day, and look for whether the service was commended for something specific or simply found to be meeting expectations. An unrated service is not a poor one; it is one without a published inspection to read.

What to ask and observe

Ask who writes the care plan, how often it is reviewed, and how a family hears about a fall or a change in health. Check how medicines are stored, administered and recorded, and what happens when someone becomes unwell outside surgery hours. Questions about staff turnover and reliance on agency cover are fair, and the candour of the answer is itself useful. Visiting in the late afternoon tends to show more than a mid morning tour.

Getting an Assessment and Sorting Out Funding

Requesting an assessment of needs

A care needs assessment sets out the support required day to day and notes anything clinical that must continue. It is free, and anyone who appears to need care may request one whatever their savings. A relative carrying most of the caring load can ask for a carer assessment at the same time. The written outcome becomes a reference point in every later conversation with a provider.

How funding is decided

A financial assessment weighs income, savings and capital to determine what the person contributes and whether public money covers the balance. Property is handled differently depending on circumstances, including whether a spouse still lives there, so raise that specifically. The adult social care team at Surrey County Council carries out both assessments and can explain what help may be available while a decision is pending.

Making sense of fees

Ask for a written schedule separating accommodation, personal care, laundry, activities and escorted appointments, with extras identified clearly, and ask how often fees are reviewed and by what margin recently.

9 home care in Cranleigh

Mrs Sylvia Ardo White · Cranleigh, Surrey
Homecare · Cranleigh, Surrey · CQC Good
Heywood Carers · Cranleigh, Surrey · CQC Good
Novus Care · Cranleigh, Surrey · CQC Good
Voss Care Group · Cranleigh, Surrey
Lantern Care Services · Cranleigh, Surrey · CQC Good
Bright Care · Cranleigh, Surrey · CQC Good
Green Arrow Homecare · Cranleigh, Surrey · CQC Good
Elmbridge · Cranleigh, Surrey · CQC Good

What home care costs

Type of care	What it costs
Hourly care visits, Surrey Middle half of prices from 5 agencies. Median £36.00.	£28.00 to £36.40 an hour
What Surrey pays Average hourly rate, October 2026.	£24.87 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Novus Care Limited - Surrey, 28 May 2026, Good
Elmbridge, 23 March 2026, Good
Green Arrow Homecare LTD, 12 October 2022, Good

Longest since a report

Lantern Care Services, 1 April 2020, Good
Heywood Carers, 7 April 2020, Good
Bright Care Cranleigh, 9 June 2021, Good

Frequently asked questions about home care in Cranleigh

How many home care agencies are there in Cranleigh?

Cranleigh has 9 CQC registered home care agencies: 7 Good, 2 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Cranleigh?

Hourly care visits, Surrey: £28.00 to £36.40 an hour. Middle half of prices from 5 agencies. Median £36.00. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Cranleigh were inspected most recently?

Novus Care Limited - Surrey (28 May 2026), Elmbridge (23 March 2026) and Green Arrow Homecare LTD (12 October 2022) have the most recent CQC reports.

Local care news in Surrey

New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)

More local care news for Surrey