The Care and Support Group
The Care and Support Group is a home care agency in Stanley, County Durham (DH9 0JQ). It holds a CQC rating of Good.
About The Care and Support Group
We are the Care and Support Group in County Durham, based in Stanley, and we provide care in people's own homes across the county. The people we visit are a varied group: older people, many living with dementia, adults with learning disabilities and autistic people, adults living with mental ill health, people with physical disabilities, people living with sight or hearing loss, and younger adults. Because the range is broad, we do not begin from a fixed offer. We begin with the person, in their own home, asking how the day actually runs, what has become difficult, what they want to keep doing themselves, and where help would genuinely help. The support plan comes out of that conversation and is revised as circumstances change. In practice that might mean personal care, a prompt and a check with medication, meals cooked and eaten with company, help getting safely about the house, support to get out to work, college or the shops, or reliable company for somebody who has become isolated. For autistic people especially, predictability matters a great deal, so changes are explained in advance and staffing is kept steady where we can. We work at that consistency rather than promising it lightly. A carer who knows a person well is the one who notices early when something has changed. Our most recent overall rating from the Care Quality Commission is good. Ring us if you would like to talk through what support might look like.
Care provided at The Care and Support Group
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 June 2025
Read the full inspection report on the CQC website.
Local care news in County Durham
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Common questions about The Care and Support Group
Where is The Care and Support Group located?
The Care and Support Group is a home care agency based in Stanley, County Durham (DH9 0JQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Care and Support Group provide?
The Care and Support Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is The Care and Support Group's CQC rating?
The Care and Support Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 June 2025. You can read the full CQC report from the link on this page.
Does The Care and Support Group provide dementia care?
Yes. The Care and Support Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about The Care and Support Group
Can they support someone living with dementia at home?
Yes. Yes. The Care and Support Group County Durham is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. The Care and Support Group County Durham covers roughly 10 miles from Stanley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
The Care and Support Group County Durham has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from The Care and Support Group County Durham. Actual fees depend on the room, the level of care and how it is funded.
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